Leidos · 1 week ago
ServiceNow Administrator
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ComputerGovernment
Actively Hiring
Insider Connection @Leidos
Responsibilities
Participate in design, development, and implementation of ServiceNow including core setup, workflow administration, reporting, and data imports/exports
Create, maintain, and enhance team Dashboards and reporting, including scheduled reports
Overhaul, maintain, and enhance Change and asset management, as well as current connections between ServiceNow and other systems
Create, maintain, and enhance future connections between ServiceNow and other systems
Maintain Forms, Reports, Views, Workflows, Groups, and Roles
Monitor health, usage, and overall compliance of ServiceNow and its applications
Coordinate application and platform upgrades
Create and configure Business Rules, UI Policies, UI Actions, Client Scripts
Configure User Accounts, Groups, and Roles. Create custom Roles where necessary
Evaluate and configure systems for better performance
Attend daily scrum calls, provide updates, escalate road-blocks and issues, and ask questions
Stay current on ServiceNow products and applicable integrated technologies
Work closely with ServiceNow functional team to ensure break fix solutions meet technical guidelines
Load, Modify, and maintain data between ServiceNow and other platforms
Qualification
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Required
Bachelor’s Degree with 8+ years of relevant experience or Master’s with 6+ years of prior relevant experience in ITSM administration. Additional years of work experience in lieu of degree might considered.
At least 5 years of experience with ServiceNow Administration
Experience with ServiceNow upgrades.
Strong analytical, problem-solving and decision making capabilities.
Experience integrating ServiceNow with external systems
Experience using Workflow Editor to configure workflows.
ITIL Foundations Certification a plus.
Ability to be a self-starter, pay strict attention to detail, and multitask across multiple projects and clients in a fast-paced, team-based environment.
Experience or familiarity with Agile development and testing methodology.
Ability to obtain and maintain a Public Trust clearance.
Candidate selected will be subject to a Government Public Trust security investigation and must meet eligibility requirements for access to the customer’s information.
Must be a U.S. Citizen
Preferred
Candidate located in DC area
Company
Leidos
Leidos is a Fortune 500® innovation company rapidly addressing the world’s most vexing challenges in national security and health.
Funding
Current Stage
Public CompanyTotal Funding
unknown2013-09-17IPO· nyse:LDOS
Leadership Team
Recent News
2024-04-26
2024-04-12
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