Jobility Talent Solutions (formerly Samiti Technology) ยท 2 days ago
Application Analyst
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Responsibilities
Provide daily support and troubleshooting for software applications used across the organization.
Maintain and update all phases of the monitoring set-up process using various systems and applications such as (MATS, PIMS, and Client informatics ticketing system), and applications such as Excel and REDCap.
Monitor the Monitor Support Email inbox and manage incoming emails accordingly.
Assist in problem solving, troubleshooting techniques and issue resolution.
Provide 100% service to both clinical research staff and external monitors and auditors involved in request, setup, and training processes.
Function as the liaison between HR, Helpdesk, and the Health Informatics Team during monitor and auditor configuration setup.
Assist in training end-users on application functionalities and best practices when requested.
Qualification
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Required
Proven experience as an Application Analyst or in a similar role.
Proficiency in Microsoft Office Applications 365 (Excel, PowerPoint, Word, Outlook)
Strong critical thinking skills with the ability to troubleshoot and resolve technical issues.
Ability to multitask effectively and manage multiple priorities.
Excellent verbal and written communication skills.
Ability to work independently and as part of a team.
Diligence and good people skills.
Basic experience in operations management.
Experience with REDCap or similar applications.
Background in clinical research or related fields.
Adaptive learner with the ability to adjust to and master new software and systems.
Company
Jobility Talent Solutions (formerly Samiti Technology)
Jobility Talent Solutions is a Software Development and Consulting Services company providing services since 1998.
H1B Sponsorship
Jobility Talent Solutions (formerly Samiti Technology) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (4)
2022 (20)
2021 (16)
2020 (14)
Funding
Current Stage
Growth StageCompany data provided by crunchbase