CDW · 2 days ago
Program Manager
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Responsibilities
Manages Project Managers to ensure accurate tracking of program budgets and resources while managing actuals vs. planned hours against the resource allocation and budget. Timely reporting of program financials and budgets to stakeholders. Ties program outcomes to customers’ business strategies, as well as helping to generate additional new business. Understands the economics of financial decisions across the program and its impact to the customer and CDW.
Validates initial program/project scope and estimates. Understands and articulates the impact of project changes on the program. Influences and makes program recommendations at executive stakeholder level. Sets strategy for minimizing impact and risk to the customer due to project changes.
Maintains continuous alignment of program scope with the customer’s strategic business objectives. Makes recommendations to modify the program to enhance effectiveness toward the business results or strategic intent.
Identifies and interprets risks from dependent CDW projects and customer landscapes. Understands how they impact the program and mitigation strategies.
Proactively conducts resource planning and optimizing billable schedules, monitoring, and adjusting assignments as necessary. Acts as an escalation point to address resource constraints to minimize impact to the program.
Establishes and owns program communication plan. Consolidates, manages, and executes project communication plans into program communications plan for all stakeholders and work streams.
Masters tools and methodologies for solution delivery excellence.
Mentors Program and Project Managers on tools, methodologies, and consultative skills to provide value to our customers.
Strong influencing skills.
Demonstrated experience with Agile Project Management Tools - JIRA, ADO, etc.
Previous experience navigating a matrix organization.
Relevant Certifications (e.g., ITIL, PMP, CSM, PSM, CSP, SPC, SAFe, etc.).
Qualification
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Required
Program or Project management or agile consulting experience as it pertains to advising customers of delivery best practices across multiple technology stacks (e.g., Cloud, Security, Infrastructure).
Ability to support presales activities and look for new sales opportunities to help the customer achieve organizational goals while growing CDW’s portfolio of work.
Participate productively in virtual teams to improve Program and Project Management processes.
Demonstrated ability to take accountability for programs and their results, be fiscally responsible and lead teams to meet program success factors.
Working knowledge of one or more formal project management methodologies, proficiency with tools such as Microsoft Project/Office.
Excellent written, presentation, and verbal communication skills.
Ability to work weekends and/or off hours as necessary to meet customers' needs.
Ability and willingness to travel up to 50% or as needed to other CDW locations, meetings, and customer sites.
Applies discretion when dealing with sensitive/confidential information.
Ability to understand, remember, document, and apply oral and/or written instructions or other information. Ability to organize cross-functional plans and strategies into understandable concepts.
Ability to multi-task, organize and prioritize.
Bachelor's degree in business or computer related field or equivalent experience.
Seven (7) or more years of experience in delivering Program or Project Management across multiple technology stacks and services.
Three (3) or more years of experience orchestrating Managed Services programs or projects.
Three (3) or more years of experience in leading projects with significant complexity within a professional services and/or managed services organization.
Preferred
PgMP, PMP and/or Agile certification(s)
Understands ITIL Framework
Company
CDW
At CDW, our experts partner with you to build IT solutions that don’t just solve problems – they create opportunities.
H1B Sponsorship
CDW has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (20)
2022 (67)
2021 (73)
2020 (14)
Funding
Current Stage
Public CompanyTotal Funding
$58.74M2015-08-01Post Ipo Equity· $58.74M
2013-06-27IPO· nasdaq:CDW
2008-07-31Series Unknown· Undisclosed
Recent News
2024-06-04
2024-06-04
2024-05-23
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