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Company

Original Job Post

myGwork - LGBTQ+ Business Community · 2 days ago

Associate Program Manager, Home Design Team

United States

Full-time

Remote

Mid Level

$50K/yr - $107K/yr

2+ years exp

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Responsibilities

Manage day-to-day operations of a cross-functional team to deliver a bar-raising customer experience

Manage a team of internal contractors and drive collective progress and results

Track deliverables against work back schedules to ensure on-time delivery

Communicate team progress to the broader organization and to leadership

Perform QA and compliance checks for customer-facing products and develop mechanisms to scale audits

Influence partner teams to enhance tools and systems based on program findings

Qualification

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Program ManagementProject ManagementInterior DesignPhotographyVisual MerchandisingProduct MarketingUXProblem-SolvingCommunicationActive ListeningConsultativeSolutions-OrientedBusiness integrationProcess optimizationRoot cause identificationDefect eliminationPhoto/video editingTechnical troubleshootingSocial media managementHard-workingFlexibilityCustomer focus

Required

2+ years of program or project management experience

Bachelor's degree or equivalent

Desire to work in a fast-paced, dynamic environment

Excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly. Demonstrated active listening skills, highly consultative and solutions-oriented

Attention to detail and capability to work on multiple projects in parallel

Experience working in interior design, photography, visual merchandising, product marketing, or UX

Preferred

Experience in a highly analytical, results-oriented environment

Proven analytical skills and demonstrated ability to manage the business “by the numbers”

Experience with professional photography and photo/video editing including photo-shop will be highly valued

Track record of managing and troubleshooting technical and business integration projects

Strong process definition and optimization skills; proven ability to define effective, efficient, and scalable processes and drive continuous improvement through root cause identification and defect elimination

Ability to deal with ambiguous problems and build solutions with proper project management

Aptitude for being organized with flexibility and for delivering results in a fast-paced environment

Proven track record of developing high quality interior design rooms and renders

Relentless customer focus

Experience running a social media handle related to shopping