Xpanse · 3 days ago

Sr. Product Analyst

United States

Full-time

Remote

Senior Level

5+ years exp

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Responsibilities

Defines and documents customer business functions and processes.

Consults with functional unit management and personnel to identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access.

Acts as a liaison between departmental end-users, technical analysts, information technology analysts, consultants and others in the analysis, design, configuration, testing and maintenance of systems to ensure optimal operational performance.

Analyzes the feasibility of, and develops requirements for, new systems and enhancements to existing systems; ensures the system design fits the needs of the users.

Tracks and fully documents changes for functional and business specifications; writes detailed universally understood procedures for permanent records and for use in training.

Identifies opportunities for improving business processes through information systems and/or non-system driver changes; assists in the preparation of proposals to develop new systems and/or operational changes.

Conducts change impact analysis to assess the potential implications of changes and documents business rules, functions and requirements.

Participates in user acceptance testing and testing of new system functionality.

Obtains detailed, in-depth and expert knowledge of the assigned business processes and creates requirement documents for development and testing.

Consistently challenges the IT and business teams to improve all aspects of their processes.

Maintain regular and punctual attendance.

Qualification

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Business analysisRequirements gatheringProject managementMicrosoft officeProblem-solvingHard-workingCommunicationUse Cases documentationSDLCAgile methodologies

Required

Bachelors Degree from a Four (4) year College or University

5+ years of diverse financial services / mortgage banking experience preferred

Business analysis skills are required

Ability to interface with all levels of the business to define business and functional requirements

Support business and IT teams, including requirements gathering and project management for new development and integration projects with little or no direction

Strong communication skills are required

Proficiency with Microsoft Office tools