Biomerics · 2 days ago

Senior Account Manager

California, United States

Full-time

Onsite

Mid, Senior Level

5+ years exp

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Responsibilities

Serve as the lead point of contact for all customer account management matters.

Build and maintain strong, long-lasting client relationships.

Negotiate contracts and close agreements to maximize profits.

Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors.

Ensure our solutions' timely and successful delivery according to customer needs and objectives.

Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.

Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.

Forecast and track key account metrics (e.g., quarterly sales results and annual forecasts)

Prepare reports on account status.

Collaborate with the sales team to identify and grow opportunities within the territory.

Assist with challenging client requests or issue escalations as needed.

Qualification

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Account ManagementCRM SoftwareMS OfficeClient-Focused SolutionsProject ManagementProblem-SolvingCommunicationNegotiationPresentationAttention to Detail

Required

Must be located in the Bay area of California.

Bachelor’s degree in business administration, Sales, or relevant field or equivalent work experience in a related field plus 5 to 7 years of experience as an Account Manager.

Proven experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager, or any other relevant role.

Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organization, including executive and C-level.

Solid experience with CRM software (e.g., Salesforce, Zoho CRM, or HubSpot) and MS Office (particularly MS Excel).

Experience delivering client-focused solutions to customer needs.

Proven ability to juggle multiple account management projects while maintaining sharp attention to detail.

Excellent listening, negotiation, and presentation abilities.

Strong verbal and written communication skills.