CAT Labs · 2 days ago

Technical Program Manager

United States

Full-time

Remote

Senior Level

5+ years exp

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Responsibilities

Create and refine a 1 year product roadmap alongside the leadership team

Suggest and research new features with guidance from the leadership team and in tandem with the design team

Work closely with our DevOps team to ensure our release checklists have been completed prior to release

Understand the current market need and prioritize features based on client feedback

Facilitate agile development processes, including sprint planning, daily stand-ups, retrospectives, backlog refinement and gauging team velocity

Coalesce our internal documentation by deleting duplicate pages and coming up with structure within which new pages can be formed, as well as proof reading existing documentation to ensure it is easy for new clients to interact with

Quickly ramp up on the specifics of Crypto, Asset Recovery and Digital Forensics within your first month

Work closely with our UI/UX team to ensure that backend product features are exposed to the frontend

Maintain external facing documentation such as user guides, our support matrix and training materials which may require updates based on feature additions.

Qualification

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Technical BackgroundProgram ManagementCross-Functional ProjectsCloud/SaaS EnvironmentData AnalysisStakeholder ManagementAgile MethodologiesScrumAtlassian ToolsJIRAProblem-SolvingLeadershipInterpersonalCommunicationAttention to DetailInnovativeCryptocurrency technologiesBlockchain frameworksDecentralized finance platformsCryptographic principlesSecure systemsSoftware developmentDeploymentSecurityDigital forensics methodologiesDigital forensics tools

Required

Solid technical background with educational experience in computer science, an engineering discipline, mathematics, information systems, or equivalent work experience, and you enjoy learning new technologies

At least 5+ years of experience in technical program management in a dynamic and highly technical environment, a strong track record in managing complex cross-functional projects in a cloud/SaaS environment

Experience working collaboratively across organizations; strong leadership and interpersonal skills, experience building and fostering effective working relationships

Strong communication skills, attention to detail and enjoying working in an innovative environment

Data-driven approach to program management; building tools (workflows, custom work intake processes, estimation models), collecting and analyzing data, and driving stakeholder buy-in

Experience influencing without direct authority at senior levels internal and external to the engineering organization

Proficiency in using Atlassian tools (e.g. JIRA) for project management and issue tracking

Experience in running Agile methodologies, particularly Scrum, for engineering teams (conducting standups, retrospectives, sprint planning, etc.)