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Jackson · 2 days ago
Manager, Remote Engineering
Chicago, IL
Full-time
Remote
Senior Level
5+ years exp
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Responsibilities
Oversees and participates in project plan design, development, maintenance, and enhancement of the cloud and systems infrastructure.
Ensures that performance standards are met and that production support services are consistent with service level agreements.
Manages projects using internal and external resources.
Prepares and maintains documentation of standard operating procedures and knowledge base articles.
Keeps up to date on current technology trends and makes recommendations to improve desktop operations.
Responsible for VDI and remote work solutions, on premises or SaaS\IaaS based.
Assists in maintaining remote access configurations for legacy VPN, zero trust remote access and secure Enterprise browsers.
Responsible for Microsoft Azure Virtual Desktop environment.
Troubleshoots user experience and platform availability issues, levering the use of industry standard tools and monitoring.
Operational installation, deployment, and support for day-to-day activities.
Infrastructure as Code, Terraform and GitHub configuration and implementation.
Directs staff and is accountable for personnel actions including hiring, performance and salary reviews, corrective action and terminations.
Ensures that all staff are properly trained, supervised and developed.
Performs other duties and/or projects as assigned.
Qualification
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Required
Bachelor's Degree preferably in Information Technology/Computer Science/Engineering, and/or equivalent experience required.
5+ years experience with Microsoft Windows, Virtual Desktops, Intune, SCCM, Active Directory, Group Policy, VPN, Office 365 required.
Previous demonstrated experience in leadership role required.
Azure: Entra ID, Resource Groups, Storage Accounts, Application Gateways, Subscription Management, and Conditional Access Policies required.
Automation: PowerShell, Terraform, GitHub Action, Azure Automation required.
Cloud platforms (IaaS, SaaS) required.
Preferred
Microsoft Certified Systems Engineer preferred.
CISSP preferred.
Ability to easily adapt and prepare for the implications of changes.
Strong project management skills including a record of initiating and delivering projects.
Understanding of Layer 2 and Layer 3 technologies, including TCP/IP.
Security: Application Security, role-based access and Intune.
Background in process engineering and analytical abilities to learn new processes.
Company
Jackson
Jackson is a financial services company dedicated to helping people pursue financial freedom for life.
1,001-5,000 employees
Funding
Current Stage
Public CompanyTotal Funding
$1.05BKey Investors
Athene
2023-03-06Post Ipo Equity· $550M
2021-09-20IPO· nyse:JXN
2020-06-18Secondary Market· $500M
Leadership Team
L
Laura Prieskorn
Chief Executive Officer
Heather Fitzgerald
VP - Head of Data & Business Intelligence
Recent News
2024-04-29
2024-04-25
2024-04-23
Company data provided by crunchbase
