Hansen Technologies · 3 days ago
Business Analyst
Wonder how qualified you are to the job?
Maximize your interview chances
Data ManagementSoftware
Insider Connection @Hansen Technologies
Responsibilities
Coordinate and manage business analyst related work products throughout the system implementation lifecycle (training, design, configuration, testing, implementation, and production) that will include you being engaged in business requirement sessions to evaluate the customer’s business objectives and goals.
Collaborate with both team members and clients to prioritize and address issues effectively with the drafting of Customer Requirements Document to identify the customer’s business needs and how HansenCIS-B can meet those business needs.
Offer clients, implementation, and development project teams insights into industry and product information. Additionally, provide guidance to customers regarding necessary system software configuration adjustments to align with their business goals and help diagnose software problems and conduct in-depth analysis to identify the underlying causes of software support issues.
Provide insight and liaise with Hansen CIS developers to ensure that the best possible solutions are presented to the customer for their consideration by helping prepare workflow charts and diagrams to modify system software or conduct training sessions for the customer’s project team on all relevant Hansen CIS functions and evaluate the effectiveness of the HansenCIS-B version to be implemented.
Prepare estimates for time frames required to complete business-related tasks utilizing project tracking tools to maintain and update project information (e.g. Jira) and work with other Business Analyst on strategies to improve the HansenCIS user experience.
Design functional and integration test plans/scripts, perform testing activities and develop and document project testing approach/plan utilizing your specialized industry knowledge to analyze, design, and implement solutions which address complex business requirements.
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
Experienced analyst with strong documentation skills
Proven ability to communicate with internal and client stakeholders
Experience in software applications and SaaS offerings for customer care and billing solutions for Utilities or Municipalities markets
Proficient in Oracle database access and SQL Plus®
Knowledgeable about Utility Billing Software
Highly proficient in Visio, Microsoft Word, Excel, and PowerPoint
Ability to convert business needs into technical specifications
Bachelor's degree or two years related experience and/or training
Minimum two years of data analysis experience on multiple projects
Experience in revenue life cycle for electricity, gas, and water services
Benefits
Competitive compensation
Leave entitlements
Health coverage
Financial security
Work-life balance
Growth opportunities
Recognition for exceptional performance
Company
Hansen Technologies
Hansen Technologies (ASX:HSN) is a global software and services provider to the energy, water/utilities and telecommunications industries.