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argenx · 3 days ago
Director, Patient Engagement Lead, Business Information Systems
Boston, MA
Full-time
Onsite
Senior Level, Director
10+ years exp
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Responsibilities
Establish strong relationships with all levels of the US Patient Experience Organization including the Patient Support Program, Distribution and Market Access teams to deliver value-added solutions that meet the present and future business needs.
Develop and maintain a patient-centric roadmap of business capabilities, processes and technology solutions needed to support the strategy and mission of the Patient Support Program.
Oversee implementation and operations of system integrators supporting argenx in this functional area. These include case management platforms, data aggregation, patient reporting/analytics, call center and telephony.
Partner with the patient support program leads in providing technical oversight of the HUB operations vendor.
Ensure oversight and prioritization of initiatives that require time, budget and resource commitments from BIS and the business teams.
Responsible for documentation of process definitions and business requirements using best practice SDLC methodologies.
Work with the BIS operations lead in managing enhancements and new releases of patient-centric applications in accordance with internal SOPs.
Maintain an overall understanding of industry landscape to ensure that we are deploying best-practice solutions.
Qualification
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Required
Minimum of 10-12 years working either in a biopharmaceutical company or a consulting organization with focus on the life sciences sector.
Minimum 5 years working in a business analyst, functional lead or architect capacity supporting the patient services business function.
High analytical capability with history of leveraging data and analytical techniques to optimize business decisions.
Experience in the implementation of HUB services that support enrollment, consent management, BI, co-pay program, patient education and adherence is required.
Experience in patient services case management systems like Salesforce HealthCloud is required.
Understanding of the industry landscape and global regulatory requirements (e.g. GxP, HIPAA. GDPR, etc..)
Preferred
Experience in data aggregation of SP/SD data and use of patient deidentification software like DATAVANT desirable.
Company
argenx
argenx is a global immunology company committed to improving the lives of people suffering from severe autoimmune diseases and cancer.
501-1,000 employees
H1B Sponsorship
argenx has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (3)
2022 (5)
2021 (3)
Funding
Current Stage
Public CompanyTotal Funding
$3.75BKey Investors
Forbion Capital Partners
2023-07-19Post Ipo Equity· $1.1B
2022-03-23Post Ipo Equity· $700M
2021-02-02Post Ipo Equity· $999.38M
Leadership Team
Tim Van Hauwermeiren
Founder and CEO
Karen Massey
Chief Operating Officer
Recent News
2024-06-04
Simply Wall Street
2024-06-04
2024-06-04
Company data provided by crunchbase
