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Overview

Company

Original Job Post

Orchid Orthopedic Solutions · 3 days ago

Strategic Account Manager

Michigan, United States

Full-time

Onsite

Senior Level

$97K/yr - $173K/yr

5+ years exp

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Asset ManagementManufacturing

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Responsibilities

Make sales calls and presentations to potential and existing customers.

Build and strengthen relationships with current and prospective customers.

Understand the needs of customers and match with Orchid’s solutions.

Follow-up on sales opportunities.

Prospect for new customers and follow up on leads regularly.

Develop sales proposals to gain new business.

Generate quote requests from customers and follow-up internally at Orchid and with customers.

Work closely with each Orchid site to respond to customer needs successfully and expeditiously.

Work with customers to resolve technical issues.

Expand legacy work with customers across all Orchid sites.

Identify potential new opportunities to create value for customers.

Review manufacturing processes with customers to identify areas of need/improvement.

Understand company performance, goals, and capacity to fill gaps where needed.

Attend industry events and exhibitions to represent Orchid and meet with customers and prospects.

Keep management informed of developments in the marketplace and among customers and competitors.

Interact with division Orchid staff to generate new leads, discuss opportunities, and help close sales.

Complete duties in Salesforce.com weekly including customer meeting notes, opportunities, lead follow-up, quote follow-up, and market intelligence.

Participate in strategic and tactical commercial team meetings.

Participate in training activities such as meetings, reading, team discussions, seminars, and corporate training.

Complete travel arrangements.

Utilize company resources efficiently and responsibly (money, time, tools, etc.).

Complete expense reports monthly.

Qualification

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SalesAccount managementOrthopedicMedical device manufacturingComplex solution sellingProblem-solvingStrategic thinkingRelationship BuildingNegotiation