69 applicantsPosted by Agency

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Company

Original Job Post

ALOIS Solutions · 5 days ago

IT Production Specialist

United States

Contract

Remote

Mid Level

$40/hr - $50/hr

4+ years exp

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Responsibilities

Researches and resolves complex technical problems or data discrepancies reported by clients.

Responsible for maintaining and upgrading corporate systems.

Acts as client support by identifying and responding to technical and non-technical issues or questions from internal and external customers.

Gathers data for the client documenting the overall system and how it works.

Works with development staff on creating and implementing production schedules.

Reviews and maintains updated user documentation as needed.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

IBM Sterling B2Bi/PCMWorking out of a ticket queue with defined SLAsMaintaining scheduled jobs in high data flow environment file encryption software (PGP & GPG)PC literateMicrosoft Office productsInterpretive skillsCompleting comprehensive written reportsMeetingExceeding performance competenciesProblem-solvingHard-working interpersonal skills organizational skills work in a team environmentTidal TWAAIXLinux ServerSFTP ServerUnix scriptingClaims managementInsurance environmentProgress MessagewayUNIX/Linux administrationSQL queriesOracleMS SQL

Required

Bachelor's degree from an accredited college or university preferred

Four (4) years' with IBM Sterling B2Bi/PCM required

2 years' experience working out of a ticket queue with defined SLAs required

Ability to maintain scheduled jobs in high data flow environment

Knowledge of file encryption software (PGP & GPG)

Ability to work effectively in a high change environment

Excellent oral and written communication skills, including presentation skills

PC literate, including Microsoft Office products

Analytical and interpretive skills

Strong organizational skills

Excellent interpersonal skills

Ability to create and complete comprehensive, accurate and constructive written reports

Ability to work in a team environment

Ability to meet or exceed Performance Competencies

Preferred

Two (2) years’ experience with Tidal TWA application experience preferred

Two (2) years' AIX, Linux Server, and SFTP Server experience and two (2) years' experience in Unix scripting and maintaining scheduled services preferred

Two (2) years customer service experience in claims management or insurance environment preferred

2 years’ experience with Progress Messageway preferred

2 years' experience UNIX/Linux administration/navigational knowledge preferred

2 years' experience UNIX SFTP and FTP server administration preferred

1 years' experience with SQL queries in Oracle and MS SQL preferred