200+ applicants

Company

Original Job Post

Thryv · 2 days ago

Sr Manager Product Quality

United States

Full-time

Remote

Director

8+ years exp

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MarketingSaaS

H1B Sponsorship

Hiring Manager

Amy Thompson, PHR

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Responsibilities

Defines and promotes a quality mindset by establishing quality and reliability standards.

Creates the best quality KPIs for the organization and trains the development team on KPIs as well as how to improve them. Monitors quality based on the quality KPIs.

Together with senior leadership, holds the dev and QA managers accountable for quality KPIs for their product line.

Infuses quality into the CD/CI pipeline.

Executes and maintains manual and automated test cases that assess software functionality and performance using engineering principles using multiple systems, platforms, environments, or browsers.

Reviews software requirements and specifications and develops testing strategies for product releases. Codes reusable test functions or components.

Maintains documentation of test results to assist in debugging and modification of software. Analyzes test results to ensure existing functionality and recommends corrective action.

Collects and analyzes data for software process evaluation and improvements. Integrates into business processes to address the needs of the business.

Embraces the two quality DORA metrics and ensures root causes analyses are completed and addressed for P1s.

Leads a team in projects and day-to-day work, providing coaching and development.

Stays up to date with industry trends and product evolution.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Software developmentProject managementAsanaZendeskJotformMicrosoft OfficeJava programmingData interpretationProgrammingPre-employment screeningLeadershipMentoringCommunicationInterpersonalAnalytical thinkingProblem-solving

Required

Bachelor's degree (or international equivalent) or equivalent experience

8+ years of related experience, required

Comprehensive industry knowledge with an understanding of the software development life cycle and various edge cases currently in use with the platform to properly foresee and test impacts of new products/features appropriately

Proven leadership skills with the ability to mentor and develop others

Strong interpersonal and communication skills, both written and verbal, with the ability to work closely with people at all levels of the organization and facilitate the implementation of corrective action

High functioning technical skills with the ability to utilize industry related tools and systems such as Asana, Zendesk, Jotform, Microsoft Office, etc

Proven project management skills with the ability to lead cross functional teams, coordinate project phases, and navigate project teams through roadblocks

Strong analytical thinking and problem-solving skills with the ability to interpret data and summarize findings

Advanced programing skills in java with the ability to read code

Ability to travel less than 5% of the time

Must be 18 years of age or older

Must successfully complete pre-employment screening process, as required

Must successfully complete any required training or orientation courses, as needed

Preferred

Master's degree (or international equivalent), preferred

10+ years of related experience, preferred

Benefits

Work from anywhere – Thryv is a Remote First company!

Competitive medical, dental, and vision plans, plus a wellness program with added incentives

401(k) savings plan with company match and employee stock purchase plan

Continuing education benefits with tuition assistance programs

One week of paid time off at the end of the year, in addition to our standard paid time off policy.

Company

Thryv

Glassdoor

3.5

Thryv Inc. (NASDAQ: THRY) is a global software and marketing services company that empowers SMBs, franchises and agencies to modernize.

Founded in 2013

Dallas, Texas, USA

1,001-5,000 employees

https://www.thryv.com/

H1B Sponsorship

Thryv has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Trends of Total Sponsorships

2023 (11)

2022 (18)

2021 (10)

2020 (12)