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Company

Original Job Post

Allied Universal · 3 days ago

Security Operations Center Analyst

Dallas, TX

Full-time

Onsite

Entry, Mid Level

$21.42/hr - $21.42/hr

2+ years exp

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Cyber SecurityInformation Technology

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Responsibilities

Provide customer service by implementing safety and security procedures, site-specific policies, and emergency response activities

Respond to incidents and critical situations in a calm, problem-solving manner

Conduct regular patrols, execute standard operating procedures, and operate SOC technologies

Monitor network video cameras, coordinate responses to incidents, and compile reports for management

Take telephone inquiries, maintain event logs, and respond to critical systems alarms

Deliver world-class security services, serve as an initial point of contact in emergencies, and foster risk information sharing

Provide exceptional customer service, monitor multiple screens, and shift priorities as needed

Qualification

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Security operationsGlobal securityCommand center24x7 operationsSecurity analysisIncident assessmentTriaging reportsIT applicationsData entryKeyboard skillsIP networksServersLAN/WANData protection policiesGDPRContinuous professional developmentPrioritize assignmentsManage deadlinesMicrosoft Office applicationsOffice management technologyDriver’s licenseClean driving recordInsurance requirementsVehicle operationBackground investigationDrug screenLicensing requirementsProblem solvingResilientProfessionalism

Required

Must possess a minimum of two (2) years of security operations experience or previous experience working in a Global Security, Command, or similar 24x7 operations center environment

Must possess experience in basic security analysis, problem solving, handling preliminary inquiries, incident assessment, and triaging reports

High proficiency in using IT applications, data entry and retrieval, and keyboard skills to a speed of at least 25wpm with at least 75% accuracy

Basic knowledge of some technical elements associated with security systems such as IP networks, servers, LAN/WAN

Basic working knowledge of data protection policies such as GDPR and the need to keep sensitive information secure

Ability to remain calm under pressure and respond to incidents, particularly in emergencies, in a professional, resilient and timely manner with minimal supervision where appropriate

Evidence of continuous professional development (CPD)

Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines.

Must be highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology

Professional, articulate and able to use good independent judgment and discretion. Must have proven ability to maintain correspondence, discussions and materials in strictest confidence. Must be able to work overtime as needed.

Current state driver’s license, clean driving record (no points in prior 3 years), minimum level of insurance as required by Company policy, and ability to safely operate a vehicle required

Professional, articulate and able to use good independent judgment and discretion

Outstanding verbal and written communication skills required

Ability to successfully interact at all levels of the organization, including with clients, while functioning as a team player required

Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles

Possess a high school diploma or equivalent, or 5 years of verifiable experience

As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.

As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law

Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment

A valid driver’s license will be required for driving positions only