Be an early applicantLess than 25 applicantsPosted by Agency
iSoftTek Solutions Inc · 2 days ago
Program Manager - SaaS
Santa Clara, CA
Full-time
Hybrid
Senior Level
12+ years exp
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Responsibilities
Program Manager in SaaS - Technology business
Understands Customer Success programs and various applications
Executed Customer Success transformation programs for SaaS/ Subscription based clients
Coordinated with various stakeholders ( Sales, Sales Ops, Digital Transformation and IT teams)
Understands and helped set up renewals in sales lifecycle process
Understands and executed related sales operation programs like Entitlement management, Subscription Management, Pricing Meters, CPQ, Lead Management
As a program manager, should coordinate project phases such as design, build, test and transformation
Set up standard program management best practices like project plan, governance model, RACI, RAID, Change Requests, Execute transformations
Qualification
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Required
12+ years of experience
Program Manager in SaaS - Technology business
Understanding of Customer Success programs and various applications
Experience in executing Customer Success transformation programs for SaaS/Subscription based clients
Experience in coordinating with stakeholders (Sales, Sales Ops, Digital Transformation, and IT teams)
Knowledge of setting up renewals in the sales lifecycle process
Experience in sales operation programs like Entitlement management, Subscription Management, Pricing Meters, CPQ, Lead Management
Ability to coordinate project phases such as design, build, test, and transformation
Knowledge of standard program management best practices like project plan, governance model, RACI, RAID, Change Requests, Execute transformations
Company
iSoftTek Solutions Inc
Welcome to iSoftTek Solutions – your go-to destination for comprehensive IT staffing solutions.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase
