26 applicants
Snow Companies · 2 days ago
Salesforce Administrator/Senior Salesforce Administrator
United States
Full-time
Remote
Mid Level
$50K/yr - $50K/yr
2+ years exp
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Responsibilities
Reviews and understands general organization needs and context for development projects
Facilitates requirements gathering, prioritizing, and mapping Salesforce.com features to business processes and client requests
Implements enhancements and rolls out new features to Salesforce.com
Helps set the direction and execution of future improvement priorities while working with various teams to improve CRM information usage
Designs and executes solutions for challenges such as data mapping, object modeling, page layout design, and workflow rules
Creates training and user documentation, and maintains ongoing documentation processes as business needs evolve or features are added
Handles management between development sandboxes and production Salesforce.com environment
Works directly with stakeholders and internal and external developers to plan and implement solutions
Manages a process to deploy updates, enhancements, and new system functionality including the creation of custom objects, custom formulas, scalable triggers, and workflows
Serves as a subject matter expert (SME) for Salesforce.com
Shares best practices with team members to enhance the quality and efficiency of customer support and contributes to the knowledge base
Develops reports, dashboards, and processes to continuously monitor data quality and integrity
Assists with 'train-the-trainer' program, training people in the use of Salesforce.com
Handles customization of fields, page layouts, record types, reports, and dashboards. Develops and designs custom objects and code as needed. Customizes, configures, and manages flows
The primary job functions and responsibilities include, but are not limited to, those listed
Qualification
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Required
Bachelor’s Degree or equivalent related experience in business or technology
2 or more years as a Salesforce.com administrator
Two or more years working with business teams on data migration and cleanup
One or more years of project management
Strong understanding of Salesforce.com best practices and functionality
Proven experience developing Salesforce.com enhancements to support core business processes
Experience with Appexchange and Salesforce-to-Salesforce transfers
Python and HTML experience strongly desired
Excellent technical, business, and people skills
Provide high quality support via both telephone and email
Well organized and flexible to meet continuously changing priorities and challenges
Salesforce.com Administrator and Advanced Administration Certification preferred. Salesforce.com Developer Certification a plus
Designs, develops and implements custom objects in SFDC. Implements triggers, workflows, and validation rules in SFDC
Excellent project management skills with a sense of urgency
Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upward with a positive attitude
Creative and analytical thinker with strong problem-solving skills
Excellent interpersonal and communication skills
Experience working with sandbox and production environments to manage/test functional or process changes
Demonstrated ability to provide instruction to audiences of varying technical backgrounds
Passionate about solving challenges by leveraging database and technology solutions
Preferred
Salesforce.com Administrator and Advanced Administration Certification
Salesforce.com Developer Certification
Benefits
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Vision insurance
Company
Snow Companies
Snow Companies is the global leader in patient storytelling.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2018-02-06Acquired· by Omnicom Health Group
2017-01-01Private Equity· Undisclosed
Leadership Team
Brenda Snow
Chief Executive Officer and Founder
Company data provided by crunchbase
