Patch My PC ยท 2 days ago
Billing & Receivables Specialist
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Information TechnologySoftware
Insider Connection @Patch My PC
Responsibilities
Oversee customer invoicing including verifying accuracy and tax application
Complete or update finance portion of customer 'vendor forms'
Handle invoice delivery to customer's preferred payment platform
Process customer payments and resolve discrepancies
Respond to internal and customer queries professionally
Monitor and follow up on overdue balances
Calculate and track customer payment trends for efficiency improvement
Ensure documentation and cross-training for essential receivables functions
Seek continuous improvement in Billing & Receivables function
Qualification
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Required
Billing and Accounts Receivable experience: at least 2 years handling significant volume, submitting to third-party payment platforms, and working with multiple payment methods.
Proficient in QuickBooks Online
Solid Excel skills
Excellent communication and interpersonal skills
Clear, concise writer (email communications)
Proficiency in Outlook and other Microsoft Office Suite tools
Positive attitude and a passion for supporting team members and driving a positive workplace culture
Preferred
Associate degree in accounting
Experience with software / SaaS subscription-based products
Experience with ERP such as NetSuite or Sage Intacct
Experience interacting with a CRM (for example Salesforce)
Familiar with using Microsoft Teams
Experience interacting / communicating with international customers or team
Have the capacity to quickly learn new tools and technologies
Strong knowledge of basic computer tasks (web browsers, word processing, etc.)
Ability to be flexible (startup culture)
Ability to prioritize and multitask
Strong organizational skills
Ability to work both independently and collaboratively toward a goal
Attention to detail
Ability to maintain confidentiality
Strong problem-solving skills
Continuous learner
Benefits
Medical (99% of premium covered by Patch My PC)
Dental
Vision
401k (match 200% of contributions up to the first 5% of salary)
3 months of paid Paternal Leave
3 weeks of paid time off, as well as sick leave, volunteer leave, and bereavement
Increases with tenure
3 days of paid volunteer leave
Tuition reimbursement up to $5,250 a year
Gym Membership / Equipment Reimbursement $900 annually
Monthly Internet Stipend
Pet Insurance
Life Insurance
Short and Long-term disability
200% matching of team member donations to charitable organizations up to $5,000.00/yr