Silver Lining Mentoring · 2 days ago

Program Manager

Boston, MA

Full-time

Hybrid

Mid Level

$65K/yr - $75K/yr

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Individual and Family Services

Hiring Manager

Kristin Howard

Insider Connection @Silver Lining Mentoring

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Supervise Program Coordinators, including performance management, hiring, and onboarding.

Guide & partner with Program Coordinators for monitoring match support and overseeing program projects.

Collaborate with Management & Leadership teams to execute strategic plans and achieve organizational goals.

Manage the strategic direction and day-to-day functions of Learn & Earn and Transition Age Youth programming & services.

Attend specific programming events and workshops to connect with matches and evaluate effectiveness.

Lead or support regional and national program initiatives that engage youth & mentors and increase awareness about youth in care.

Qualification

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Data processingInterpersonal skillsRelationship-buildingPlanningOrganizational skillsTime managementAttention to detailInitiativeCollaborationFlexibilityEnthusiasmInnovationDatabase Management (Salesforce)Google SuiteMicrosoft SuiteLGBTQ+ AwarenessSpanish FluencyHaitian Creole FluencySupervisory ExperienceLCSWLICSWLMHCHuman Services LicensureProblem-SolvingInterpersonal CommunicationSupervisory SkillsBilingual

Required

Master’s degree in Social Work (MSW), a comparable degree OR work experience that demonstrates that you are skilled in providing youth-focused, trauma-informed, harm reduction, and strengths-based support

Demonstrated interpersonal and relationship-building skills and ability to give and receive feedback effectively

Effective planning, organizational, and time management skills

Excellent attention to administrative and data processing details

Initiative to drive progress towards goals independently, as well as judgment and enthusiasm for collaborating with a team

Ability to respond flexibly to an evolving program model, and enthusiasm for innovation and improvement

Preferred

Experience with database management (Salesforce is the primary database used at SLM) is preferred. Strong skills in Google Suite and/or Microsoft Suite

Experience working with youth with out-of-home experience, young people of color, and/or youth who identify as LGBTQ and/or TGNC preferred

Bilingual - fluent in Spanish and/or Haitian Creole a plus

Previous supervisory experience preferred

LCSW, LICSW, LMHC, or comparable human services licensure preferred