Photon · 2 days ago

User Experience Researcher

United States

Full-time

Remote

Senior Level

5+ years exp

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E-CommerceInformation Technology

Actively Hiring

Hiring Manager

Ismail Shittu

Insider Connection @Photon

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Work closely with the XD domain team to understand the needs, business features, and requirements.

Design and conduct user research using methods such as interviews, personas, journey maps, current state analysis, web metrics, prototype testing, and surveys.

Be fluent in various research approaches, including heuristic, quantitative, qualitative, or observational.

Analyze and synthesize user data and insights, and communicate them clearly and persuasively to key stakeholders.

Demonstrate a high level of independent work, and deliver high-quality research outputs on time and to plan.

Collaborate professionally with remote team members, digital colleagues, and business partners.

Stay updated on the latest trends and innovations in social and behavioral science, research methods, and UX design.

Provide post-testing recommendations and generate business alignment for modification strategies.

Qualification

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Human Computer InteractionHuman Factors EngineeringPsychologyUX ResearchQualitative MethodsDesign ThinkingUsability TestingUser-Centered DesignRemote Testing ToolsModerated Testing Platforms Analytical SkillsPresentation Skills

Required

Graduate degree or equivalent and relevant work experience in Human Computer Interaction (HCI), Human Factors Engineering, Psychology, or other related discipline

5+ years working in the field of UX research, with emphasis on qualitative methods, in a professional/corporate setting

Experience planning and executing different types of user experience research activities such as ideation workshops with stakeholders, leveraging Design Thinking activities; store visits, contextual inquiries, requirements gathering activities, concept testing, early prototype testing, usability testing, and customer surveys

Understanding of theories and principles of user-centered Design

Well-versed in a variety of usability testing and research methods

Strong analytical and presentation skills

Knowledge and ability using remote unmoderated testing tools and moderated testing devices and platforms (UserZoom/UserTesting, Userlytics, etc.)