200+ applicants

Company

Original Job Post

Ecolab · 4 days ago

Associate Business Analyst

Eagan, MN

Contract

Hybrid

Entry Level

$29.54/hr - $36.88/hr

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H1B Sponsorship

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Responsibilities

Onboard Ecolab customers to digital applications like Connect and Digital Food Safety, managing user access and permissions.

Collaborate with customers, sales representatives, and technical developers for daily CDM Operations work.

Provide tier III technical support, troubleshoot user and system errors, escalate issues, and manage professional customer service communication.

Organize and distribute work within the team, provide training for stakeholders, and maintain knowledgebase documentation.

Investigate issues using knowledgebase documentation, participate in knowledgebase maintenance, and redirect requests to partner teams as needed.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

ExcelData entryFiltersData formattingSortingMacrosVlookupText joinDocumentationLearning curveProblem-solvingFollow-throughInitiativeFlexibilityCommunicationSQLServiceNowSAPPowerBISalesforceMS Office

Required

Intermediate Excel skills. Mastery of data entry, filters, data formatting, sorts, running macros. Understanding of Vlookup and text join formulas.

Proven follow-through in a work environment. Predisposed to ensuring all aspects of a task or problem have been completed. Comfortable following multi-step problem solving scenarios.

Ability to independently problem solve, leverage training and documentation to work through constraints and variables. Proven history as a self-starter showing strong initiative to get results.

Experience working in an environment with a significant learning curve. Able to thrive and maintain flexibility while dealing with ambiguity and change.

History of business appropriate oral and written communication.

Preferred

Basic to intermediate SQL skills

Advanced Excel skills including pivot tables, Visual Basic, if/then formulas etc.

ServiceNow, SAP, PowerBI and Salesforce experience

Familiarity MS Office, including Outlook and Teams

Bachelor or STEM degree in IT or analytics related field or equivalent work experience

Benefits

Medical

Dental

Vision

401K

Company

Ecolab

Glassdoor

3.7

Ecolab is a global leader in water, hygiene, and energy technologies and services.

Founded in 1923

Beaver Creek, Minnesota, USA

10,001+ employees

http://www.ecolab.com

H1B Sponsorship

Ecolab has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Trends of Total Sponsorships

2023 (25)

2022 (23)

2021 (55)

2020 (40)