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Spreetail · 2 days ago
Account Manager
Seattle, WA
Full-time
Hybrid
Entry, Mid Level
1+ years exp
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Responsibilities
Understand and actualize the size of brand GMV opportunity to effectively help build a contract model for fulfillment services. Use market insights to estimate realistic opportunities with brands.
Build and manage brand long-term strategy into actionable steps. Motivate team members, peers, and brand leadership to develop a long-term strategy and drive that strategy with every interaction.
Manage day-to-day account level health including but not limited to on-time delivery rate, receipt accuracy, inventory management, customer issues, forecasting, and sales performance. Dive Deep into the health and know every aspect of performance.
Strong Customer Service mindset and availability to the brand. You are available when they need you.
Consistently going above and beyond to deliver best-in-class service for Brand experience.
Establish and build strong working relationships with business leaders at all levels.
Manage day-to-day brand communication and ongoing relationships as it relates to current, new, and upcoming projects.
Manage brand input and feedback for all projects with detailed directions and timelines.
Formulate and present brand reporting for overall account health. Provide actionable insights and takeaways that will close any performance gaps noted.
Lead brand calls; facilitating agenda items, tracking questions, and managing call takeaways to completion.
Complete Weekly Business Review; researching any account level issues or misses to plan. Identify action plans and manage to successful completion.
Qualification
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Required
Business, Finance, Project Management or Client Services bachelor's degree.
Project management or account management experience.
At least 1-3 years of 3PL account management, Supply chain, or related experience.
Proven ability to manage a book of business of business over $10M+ in service revenue.
Demonstrated ability to contribute positively and regularly in a fast-paced environment.
Ability to communicate effectively with client leaders at all levels (from C-level to entry-level support roles.
Ability to work on your own and manage your time and team member time, prioritizing deliverables and deadlines.
Creative thinking and problem-solving skills and strong writing, phone, and presentation skills.
Benefits
Untracked PTO for salaried team members
20 PTO days per year for hourly team members
Health insurance coverage for employees and dependents
Paid time off for family support
Two Volunteer Weeks
24 hours of paid Community Time Off
Full benefits package including parental leave, domestic partner coverage, and unit appreciation rights
Company
Spreetail
Spreetail is a global ecommerce accelerator that provides manufacturers with logistics and channel management.
1,001-5,000 employees
H1B Sponsorship
Spreetail has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (8)
2022 (27)
2021 (48)
2020 (20)
Funding
Current Stage
Late StageTotal Funding
$208MKey Investors
McCarthy Capital
2023-02-23Private Equity· $208M
Leadership Team
Brett Thome
Chief Executive Officer
Recent News
Crunchbase News
2023-03-20
2023-03-01
Company data provided by crunchbase
