Accroid Inc · 2 days ago

Accela Business Systems Analyst

United States

Contract

Remote

Mid Level

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Responsibilities

Understand Accela configuration and landscape

Document AS-IS and TO-Be business processes

Apply business analysis principles and practices

Proficient at gathering, documenting, and clarifying software requirements

Ability to work independently with minimal supervision, delivering high-quality software on time and within budget

Strong verbal and written communication skills for effective collaboration

Positive attitude and customer-centric approach

Reliable and punctual with a commitment to excellence

Open to constructive feedback and a willingness to learn and improve

Collaborate effectively with multiple departments and follow documentation instructions

Coordinate and participate in application upgrades and changes

Document functions and changes to new or modified functionality

Implement approved system enhancements, releases, and optimizations

Participate in research to determine existing solutions within the organization

Support end-user training by providing information and assistance to Instructional Designers

Contribute to the development of formal business cases for proposed solutions

Coordinate technical changes, verify testing results, and ensure compliance with technical and business standards

Provide updates on issue fixes and planned updates and upgrades

Qualification

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JavaScriptAccela Civic PlatformAccela EMSE scriptingAccela Construct APIWeb servicesIntegrationFunctional requirementsBusiness analysisSoftware requirements gatheringHigh-quality software deliveryBusiness process documentationAccela configurationLandscape understandingProblem-solvingHard-workingCommunicationCustomer-centricReliablePunctualOpen to feedbackWillingness to learnDocumentationApplication UpgradesChange ManagementSystem EnhancementsTraining SupportBusiness Case DevelopmentTechnical CoordinationTestingCompliance