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RFgen Software · 2 days ago
Project Manager
El Dorado Hills, CA
Full-time
Onsite
Mid Level
3+ years exp
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Hiring Manager
Shirley Shi
Insider Connection @RFgen Software
Responsibilities
Lead the team of solution consultants through the project life cycle to design, build, and deliver RFgen solutions on an agreed-upon timeline and budget
Manage day-to-day internal and customer project planning and management activities using Software Development Life Cycle (SDLC), Waterfall, Agile/SCRUM, or hybrid approaches as appropriate.
Initiate, schedule, and conduct weekly project meetings with customers
Establish positive rapport and working relationship with all assigned customers
Follow-up on all customer requests for information or services within 48 hours
Track, report, and escalate project issues and risks to within 24 hours
Conduct weekly resource and capacity planning meetings with the practice team, project managers, and Professional Services leadership.
Align resource assignment with the skills of the resource while also providing opportunities for learning and cross-training.
Provide oversight of processes, methodologies, and tools to minimize risk and validate the applicable requirements, standards, and best practices are being followed by practice consultants on the project
Lead technical reviews of project tasks, issues, and deliverables including providing recommendations for risk mitigation and acceptance
Monitor all aspects of the project activities providing input and guidance that supports efficiencies to the customer and project
Enter complete and accurate project-related plans and data into the project management system
Review project deliverables for alignment with contract and rate details
Understand various software development life cycle methodologies and how they are best applied to a given project
In coordination with the Sales team, participate in presales and business development by identifying new opportunities and assisting with the delivery of estimates and scope documents
Participate in month-end billing activities for the Professional Services team and coordinate with Finance to respond to invoice-related requests from the customer including financial reconciliations
Work across departments to procure the items necessary for completing internal and customer project goals
Maintain excellent communication with a good attitude
Other functions as deemed necessary by the Director of Professional Services
Qualification
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Required
Bachelor’s Degree
3+ years of overall information technology industry experience
3+ years of experience performing project oversight and assessment for information technology solutions
3+ years of experience performing project management, oversight, and reporting on ten or more small to medium-sized projects concurrently
2+ years of experience delivering projects using a software development project lifecycle
1+ years of experience utilizing, establishing, documenting, and improving upon technical solution delivery processes
1+ years' experience managing and reconciling a project budget against a signed agreement and purchase order
Exceptional customer experience management skills with a focus on delivery
Ability and desire to work collaboratively to ensure successful project execution
Experience working with project management and professional services automation tools
Expert-level experience with Microsoft Office or similar productivity tools
Proven ability to generate and deliver reports and dashboards that provide useful insight into project details
Highly organized and detail-oriented with a passion for ensuring projects proceed efficiently and effectively
Benefits
Medical, Dental & Vision
401(k) and Profit-Sharing
Paid Holidays
Generous Paid Time Off (PTO) Plans
Friday Lunches and Holiday Parties
Company
RFgen Software
RFgen provides flexible and reliable mobile data collection and supply chain automation software solutions.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase
