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SAS Tech Services · 3 days ago
ServiceNow Administrator
United States
Contract
Remote
Mid Level
$95K/yr - $105K/yr
3+ years exp
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Responsibilities
Administer, configure, and maintain the ServiceNow platform, including incident, problem, change, service catalog, knowledge, and service portal modules.
Implement system enhancements to improve functionality and reliability for end-users.
Collaborate with IT and business stakeholders to translate needs into ServiceNow solutions.
Create and maintain documentation on system configurations, processes, and service records.
Deploy custom applications, scripts, and integrations within ServiceNow.
Monitor the health, usage, and compliance of the ServiceNow platform, conducting audits and optimizations.
Provide advanced support for ServiceNow by troubleshooting and resolving complex issues.
Stay updated on ServiceNow features and updates, advising on best practices and trends.
Lead training and development of users and junior administrators for effective use of ServiceNow.
Qualification
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Required
Bachelor’s degree in Computer Science, Information Technology, or related field.
Minimum of 3 years of experience as a ServiceNow Administrator with a proven track record of managing and configuring ServiceNow instances.
Strong technical knowledge of the ServiceNow platform, including ITSM, ITOM, and ITBM suites.
Experience with JavaScript, HTML, CSS, and other scripting languages and web technologies.
Excellent analytical and problem-solving abilities, with a keen attention to detail.
Strong project management skills and the ability to manage multiple priorities in a fast-paced environment.
Excellent communication and interpersonal skills, with the ability to interact effectively with team members and stakeholders at all levels.
ServiceNow System Administrator Certification is highly desirable.
Preferred
Familiarity with ITIL methodologies, certification is a plus.
US citizenship
Benefits
401(k)
Dental insurance
Health insurance
Company
SAS Tech Services
SAS Tech Services is an IT firm that offers IT management, specialist logistics, on-site shredding, and data sanitization services.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase
