200+ applicants

Company

Original Job Post

FAT Brands Inc. · 2 days ago

Off-Premise Marketing Coordinator

United States

Full-time

Remote

Entry Level

1+ years exp

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Responsibilities

Coordinate off-premise marketing for franchisees, including onboarding with online ordering, catering, and third-party delivery.

Act as a liaison between franchisees and external marketing vendors, ensuring seamless communication and execution of off-premise marketing initiatives.

Collaborate with the IT department to troubleshoot any technical issues related to online ordering and off-premise marketing platforms, ensuring a smooth customer experience.

Develop an in-depth knowledge of online ordering and third-party delivery platforms, positioning yourself as an internal expert on these systems.

Monitor and analyze key performance metrics related to online ordering and off-premise marketing initiatives, providing regular reports and recommendations for improvement.

Participate in regular team meetings and brainstorming sessions to generate new marketing ideas and strategies that can benefit franchisees across the brand.

Maintain a strong focus on customer satisfaction, seeking feedback from franchisees and making continuous improvements to enhance their marketing support experience.

Plan and conduct training sessions for franchisees, both one-on-one and group settings, to educate them on strategies, tools, and best practices. Ensure franchisees have a solid understanding of how to effectively utilize marketing resources to enhance their restaurant's performance and profitability.

Assist the digital marketing team in executing tactics to boost franchisees' sales.

Qualification

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Marketing ExperienceProject Management Olo Online Ordering Third-Party Delivery Platforms AsanaOrganizational SkillsProblem SolvingCommunication SkillsTime ManagementTeamwork

Required

1-3 years of marketing experience, preferably in a franchised restaurant environment.

Excellent organizational skills with a keen eye for details, and the ability to take charge of projects and solve problems independently.

Proficient in both written and verbal communication.

Ability to meet deadlines and work effectively in both one-on-one and team settings.

Familiarity with Olo online ordering, third-party delivery platforms, and Asana is a plus.

This is a full-time remote position.

Preferred

A bachelor's degree in business, marketing, communications, or a related field is preferred.

Benefits

100% employer paid medical, dental and vision insurance coverage option for employees and dependents

401k

Vacation

Personal Time Off

Birthday Pay

Sick Pay

FSA

Company

FAT Brands Inc.

FAT Brands (NASDAQ: FAT) is a leading global franchising company that strategically acquires, markets and develops fast casual and casual dining restaurant concepts around the world.

Founded in 2017

Beverly Hills, California, USA

51-200 employees