Be an early applicantLess than 25 applicants

Company

Original Job Post

Medical College of Wisconsin · 2 days ago

Administrative Assistant Sr

Milwaukee, WI

Full-time

Onsite

Senior Level

5+ years exp

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EducationHigher Education

H1B Sponsorship

Hiring Manager

Suzie Nelson

Insider Connection @Medical College of Wisconsin

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Responsibilities

Exceptional customer service skills needed. Independently resolve routine and more complex inquiries.

Utilize Epic to prepare clinical, operative and conference related correspondence, reports, and other documents. Maintain HIPAA confidentiality of department and patient data.

Assist with management of new patient and physician incoming phone lines.

Utilize Epic/Book it system to schedule/reschedule patient appointments, diagnostic tests, and coordinate surgical procedures efficiently; cancel clinics and designate alternate clinic dates as required.

Manage new patient referral work queue by designating referrals in accordance with faculty preference guidelines. Use Epic and Book-It software to efficiently coordinate the scheduling of patient diagnostic tests and appointments. Obtain or update patient registration information and referrals as necessary.

Prepare and update records for patient appointments. Collect tests, paperwork, and other items necessary to ensure patient appointments run smoothly. Utilize Epic and Care Everywhere to locate necessary documentation.

Triage patient and provider phone calls. Answer and relay telephone calls, resolve routine inquiries and take appropriate messages. Use discretion in information provided.

Obtain outside records and radiology films and distribute films as needed.

Prepares materials for all meetings as assigned.

Compose correspondence as needed, which may contain confidential information.

Use complex functions of a variety of computer applications and software packages; prepare and compose correspondence, reports, memorandums, and other documents. Including Excel, PowerPoint, Outlook, and Word.

Coordinate schedules, meetings, appointments, and travel itineraries and related arrangements.

Assist with physician curriculum vitae maintenance and updates within the Faculty Collaboration database.

Submit and track payment requests, requisitions, and invoices for payment or reimbursement.

Proofreading to revise existing documents using proper format and grammar.

Assist in or lead special projects as needed. Coordinate activities and track status/progress.

Collaboratively share group functions with other administrative assistant team members. Provide backup administrative coverage for other administrative staff vacation and sick time.

Qualification

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computersClerical proceduresCustomer service standardsInformation managementCollaborationInterpersonalCommunicationProblem-solvingOrganizationTime managementHealth Care Experience

Required

High school diploma

5 years of experience

Knowledge of computers, clerical procedures, customer service standards, collaboration, and information management

Organization, time management, interpersonal, communication, and problem-solving skills

Preferred

Bachelor’s Degree

Health care experience

Benefits

Health, Vision, and Dental Insurance

403B Retirement Package

Flexible Spending options

Competitive Vacation and Paid Holidays

Tuition Reimbursement

Paid Parental Leave

Pet Insurance

Onsite Fitness Facility with classes

Discounted rates on select cell phone plans, local fitness facilities, and Milwaukee recreation and entertainment

Company

Medical College of Wisconsin

Glassdoor

3.9

Medical College of Wisconsin is a school in Milwaukee.

Founded in 1893

Milwaukee, Wisconsin, USA

5,001-10,000 employees

http://www.mcw.edu/

H1B Sponsorship

Medical College of Wisconsin has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Trends of Total Sponsorships

2023 (47)

2022 (84)

2021 (77)

2020 (61)