Sovereign Group Ltd ยท 3 days ago
Engineering Technical Assistant
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Home ImprovementManufacturing
Insider Connection @Sovereign Group Ltd
Responsibilities
Support customers with technical advice addressing urgent concerns.
Provide technical product training for customers.
Work with customers to resolve field issues.
Develop and maintain a deep knowledge of the equipment's hardware and software.
Visit customers in person to install dosing systems for dilution, laundry, and dishwash.
Build strong relationships with customers to ensure a positive experience.
Document technical issues and generate reports.
Report customer activities to the line manager in regular meetings.
Qualification
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Required
High School Diploma
Experience of electrical troubleshooting
Preferred
Associates degree
Hands on experience in inspecting, repairing, and maintaining electrical products
Industrial maintenance experience on appliances such as ovens, freezers, and multivac equipment
HVAC experience
Benefits
401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
On-the-job training
Paid time off
Vision insurance
Company
Sovereign Group Ltd
We specialise in the manufacture and installation of upvc windows and doors, aluminium windows and doors and composite doors.
Funding
Current Stage
Growth StageCompany data provided by crunchbase