32 applicants

Company

Original Job Post

Wells Fargo · 6 days ago

Senior Content Designer - UX Writer

San Francisco, CA

Full-time

Onsite

Senior Level

$101K/yr - $179K/yr

5+ years exp

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BankingFinancial Services

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Responsibilities

Write compelling and engaging copy for web, app, and messaging platforms.

Contribute to design initiatives for joyful digital experiences.

Collaborate with various partners to develop content strategies matching brand goals.

Edit and proofread content for accuracy and clarity.

Stay updated on content design trends and suggest improvements.

Enforce content guidelines and ensure consistent brand voice across channels.

Present ideas, collaborate with teams, and drive projects forward.

Maintain copy decks as a source of truth for partners.

Qualification

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Content designUser experienceGraphic designFigmaData analysisContent design trendsCustomer experienceCreativityProject managementAnalytical mindsetCommunicationPresentationDigital PlatformsResponsive DesignCross-PlatformIndustry ExperienceContent ManagementAccessibilitySEOAgile EnvironmentContent StrategyInformation ArchitectureContent TestingProblem-SolvingPositive EnergyLeadershipAdaptabilityEmpathyAttention to DetailOrganizational Skills

Required

5+ years of experience as a content designer or similar role, with a strong portfolio showcasing successful digital projects.

Exceptional creativity and a deep understanding of design principles, user experience, and storytelling.

Proficiency in graphic design tools such as Figma or other relevant software.

Excellent project management skills with the ability to handle multiple projects and meet tight deadlines.

Strong analytical mindset, with experience in leveraging data to drive content decisions and improvements.

Expertise in content design trends and customer experience.

Outstanding communication and presentation skills, with the ability to effectively convey ideas and strategies to stakeholders and team members.

Preferred

Deep experience writing across different digital platforms (desktop, mobile Web, and app)

Experience writing for responsive experiences with a mobile-first cross-platform mindset

Diverse professional background and industry experience beyond Financial Services

Exhibits positive energy and leadership, as well as a willingness to work outside of a typical content role to deliver holistic solutions to customer problems

Ability to break down complex topics into concise customer-friendly content

Meticulous attention to detail and great organizational skills

Experience working cross-team and managing input from multiple stakeholders

A motivated, self-starter who can juggle multiple projects at once

Ability to consider (and help solve) user problems creatively and critically

Understand how to prepare content for accessibility (ADA) and search engine optimization (SEO)

Comfortable working with both remote and in-person teammates and in an Agile environment

A storyteller who draws users into our brand by weaving together a narrative that engages, and then re-engages, audiences along multiple touchpoints

(Someone who possesses) a deep empathy to understand our audience(s), their needs and how to earn their attention and keep it

A ruthless editor who's willing to cut anything that doesn't add value

Experience using content strategy and information architecture methodologies to optimize content

Bonus points for having created content for testing methodologies (user testing, A/B or multivariate)