33 applicants

Company

Original Job Post

Guardant Health · 2 days ago

Account Manager I - Oncology Sales

Detroit, MI

Full-time

Onsite

Mid Level

$80K/yr - $108K/yr

2+ years exp

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Responsibilities

Drive opportunities in current clients

Work with existing accounts and build processes to identify patients and send samples.

Responsible for overall customer service and account management

Work to ensure timely sample acquisition

Driving tests per customer in current accounts

Drive the process of ordering in current customers

Streamlines customer service

Collaborate and coordinate with all sales positions to ensure successful attainment of company goals and objectives.

Identify and develop opportunities between oncology clients and GHI.

Continually analyze commercial environment within assigned accounts to determine trends and provide customer feedback to GHI leadership.

Ensure team objectives are met.

Work effectively with individuals across multiple departments throughout Guardant Health Inc.

Embrace, embody, and represent the Guardant Health company culture at all times to external and internal constituents.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Customer service/salesConsultative processExecutive communicationProject managementOncologyHematologyChemotherapyTargeted agentsAccount planningMicrosoft OfficeExcelPowerPointSalesforce.comRelationship buildingCross-functional collaborationBusiness managementOrganizational growthChange managementProblem-solvingListeningNegotiationCustomer serviceStrategic planningVerbal communicationPresentationConfidentialityCustomer supportIntegrityRespectTrust

Required

2-3 years of customer service/sales experience with a history of proven past sale performance that has met and exceeded expectations.

Ability to engage in a consultative process that overcomes objections and indifferences while connecting client needs with GHI capabilities.

Comfortable communicating and presenting at the executive level (CEO, COO, CFO).

Ability to work independently, communicate proactively, manage multiple projects, and prioritize daily tasks while managing critical deadlines.

Knowledge of oncology, hematology, chemotherapeutic, and targeted agents is ideal.

Excellent negotiation and customer service skills.

Outstanding strategic sales account planning skills.

Superior listening and problem-solving skills.

Ability to handle sensitive information and maintain a very high level of confidentiality.

Demonstrate customer support abilities throughout the sales cycle.

Impeccable verbal communication and presentation skills.

Must be very proficient with all Microsoft Office products – particularly Excel and PowerPoint.

Effective and regular utilization of Salesforce.com

Ability to develop and utilize cross-functional relationships to facilitate the accomplishment of work goals and objectives.

Ability to work effectively with minimal direction from, or interface with, a manager.

Problem-solving, decision-making, and technical learning

Strong administrative skills and sophistication to manage business in complex environments.

Demonstrate GHI's Values by acting with integrity, respect, and trust and Possess a very positive attitude and an understanding of the dynamics involved with organizational growth and change.

Frequent travel ( > 50%) throughout the territory as needed.

Preferred

Previous experience in pharma, diagnostic, medical device, or biotech settings is preferred.

Company

Guardant Health

Glassdoor

3.2

Guardant Health is a precision oncology company that uses blood tests, data sets, and analytics to provide treatment to cancer patients.

Founded in 2012

Redwood City, California, USA

1,001-5,000 employees

http://guardanthealth.com

H1B Sponsorship

Guardant Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Trends of Total Sponsorships

2023 (26)

2022 (57)

2021 (71)

2020 (44)