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Generis Tek Inc · 2 days ago
Digital Accessibility Expert
Hartford, CT
Full-time
Onsite
Senior Level
$65/hr - $65/hr
5+ years exp
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Responsibilities
Conduct testing and implement improvements to digital products, services, and processes to ensure the State meets the highest standards of accessibility compliance
Be a bridge between accessibility leadership and state teams, integrating inclusive methodologies and enterprise standards
Assist with code review and remediation, helping developers and engineers apply best practice solutions for critical usability issues
Audit current State systems, internal processes, and customer-facing assets to find accessibility issues and create prioritization models and project plans for addressing
Document State compliance levels, rank compliance against standardized benchmarks, and create reports identifying gaps and violations
Support accessibility initiatives that foster environments where everyone can thrive, collaborating with internal and external partners to incorporate best practice policies
Conduct routine usability and accessibility checks for state websites and online assets, integrating testing policies for meeting accessibility standards on all product and service development
Support internal and external-facing engagements to advocate for digital accessibility, conducting regular outreach and providing success metrics and KPI reporting to stakeholders
Conduct accessibility trainings, develop training materials, and assist in ongoing accessibility program activities to promote inclusionary design
Assist enterprise governance of accessibility requirements, establish relationships between State and external customers, and contribute to accessibility standards improvement
Qualification
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Required
5+ years of experience assessing and improving digital materials and services (websites, digital interfaces, online transaction flows, PDFs, etc.) to comply with regulatory accessibility standards (WCAG, ADA, Section 508) - specifically WCAG 2.2 AA
5+ years of testing experience, conducting QA activities on systems and products: analyzing needs, testing process flows, planning service improvements, assessing test data, and implementing accessibility solutions
2+ years of product or project owner experience, working collaboratively with teams to improve products and services using digital accessibility technologies, policies, and best practices
2+ years of experience with language translation efforts, including the oversight and maintenance of accessibility standards around translation services - both machine and manual.
Expertise in auditing systems and products to find accessibility issues, providing guidance for mitigating issues, and improving accessibility knowledge and practices within internal teams
Strong expertise in assistive technology tools such as JAWS, NVADA, Dragon, Fusion, deque, Wave, ZoomText. Also experience with built-in device features such as speech-to-text, text-to-speech, magnifiers, onscreen keyboards, eye glaze tech, and alternative mice/keyboards
Demonstrated proficiency with applying user-centered design (UCD) methodologies to effectively solve accessibility design problems
Strong understanding of responsive web design principles, techniques, and frameworks
Experience assessing and mitigating accessibility issues on internal business processes, including case management and data collection processes
Experience creating or contributing to the development of an accessibility policy for a business or institution
Demonstrated experience establishing governance standards and processes to support efficient maintenance of accessibility efforts
Creative out-of-the-box thinking to provide solution-oriented guidance for optimizing services, using the latest digital accessibility techniques and tools
Can work both independently and collaboratively to advance accessibility standards in the UX, content, research, development, and technology spaces
Experience as a mentor or coach for product teams to promote accessibility-focused development within an agile system
Strong interpersonal and communication skills, including the ability to clearly present ideas and recommendations as well as receive and address challenges to your guidance
Proficient with KPI and success metric development, along with the ability to communicate the impact of accessibility efforts to stakeholders
Expert in facilitating the remediation of accessibility issues with little guidance
Strong ability to create and maintain documentation and best practice methodologies across multiple systems and functional areas
Ability to explain technical issues to non-technical stakeholders and communicate their implication on systems, processes, projects, and services. Able to facilitate discussions and solutions
Preferred
Bachelor’s degree is required
A total of 5 years of experience working in the domain of accessibility optimization, with 2 years of highly relevant professional experience in Accessibility and Inclusion-based policy compliance
2+ years of experience in assessing, testing, and optimizing digital assets for accessibility needs, including websites, visual media, communication tools, online applications, documents, and video conferencing tools
Experience with software like eVinced, Axe, and WebAIM
Strong written and oral communication skills, and responsiveness to leadership and stakeholder requests
Strong organizational skills and experience with project management software, along with project processes and best practices
Experience in balancing a diverse workload of projects, with varying complexities and unique needs
Excellent time management skills, with an ability to lay out clear project goals, timelines, and target dates
Ability to work independently as well as part of a team to reach program goals and meet dynamic business objectives
Ability to set rigid practices for accessibility optimization solutions, while maintaining flexibility for ad-hoc needs
Strong proficiency with MS Suite (Word, Excel, PowerPoint), MS Teams, Outlook, and Zoom
Degree in Human Computer Interaction, UX Design, Psychology, Instructional Design, or Computer Science
Experience in developing or designing inclusionary products or services in web applications, using standard technologies (HTML, CSS, JavaScript, jQuery)
Experience in accessibility compliance for chatbots and other customer communication tools
Experience in accessibility compliance for analog formats like Word, Powerpoint, and print marketing assets
Experience with digital forms and documents remediation to meet accessibility standards
Proficiency with Adobe XD, Jira/Confluence, Sitecore, and Salesforce
Knowledge of basic research methods and tools, and data visualization tools
Company
Generis Tek Inc
Generís Tek is an elite IT staffing firm headquartered in Chicago, IL offering long-term, short-term, temporary-to-permanent and direct placement staffing.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase
