37 applicants

Company

Original Job Post

WebPT · 2 days ago

Accounts Receivable Specialist

United States

Full-time

Remote

Mid Level

$19.03/hr - $23.79/hr

2+ years exp

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Responsibilities

Be an advocate for Members by monitoring and resolving claim denials and low insurance payments.

Work aging accounts and collect pending receivable payments from insurance companies.

Prioritize and effectively communicate.

Achieve and maintain key AR benchmarks with the team.

Meet Productivity Goals.

Review accounts regularly and prepare information for the collection agency.

Check insurance payments for accuracy and compliance.

Review patient bills for accuracy, obtain missing information, and bill secondary and tertiary insurances.

Call insurance companies to settle payment discrepancies and investigate unpaid claims.

Research and resolve accounts.

Provide education to team members on Member specifics and payer guidelines.

Adhere to HIPAA guidelines and regulations for data security.

Be reliable and punctual in reporting for work and breaks.

Qualification

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Medical billingMedicareWorker's CompensationHealthcare complianceTerminology knowledgeInsurance guidelinesICD-10CPT codesFocus managementMemory retentionBilling languageAR software proficiencyMetrics managementDenials managementAppeals processingWeekly metrics managementProblem solvingDecision makingCritical thinkingAnalytical thinkingCommunication skillsConfidentialityCustomer serviceInterpersonal skillsPhysical TherapyOrthopedicsChiropracticSpecialty Medicine Billing

Required

Two years of experience in full-cycle medical billing or schooling.

Three years of customer service experience.

Experience with Medicare and/or Worker's Compensation claims

Healthcare compliance and terminology knowledge.

Making decisions, problem solving, and a knack for finding solutions are key in this role.

Ability to resolve payment issues and effectively follow up with insurance companies.

Knowledge of insurance guidelines, especially those associated with Medicare and Medicaid as well as ICD-10 and CPT codes.

Maintain focus with interruptions.

Critical and analytical thinking skills to help resolve billing issues and collect payments.

Top-notch memory and confidentiality in all situations.

Be passionate about quality customer service.

Be able to perform in all forms of communication (i.e., phone and email). You’ll be interacting with insurance companies and patients regarding accounts, past due balances, unpaid claims, and other billing-related items. Strong communication skills are a must.

Be fluent in billing language and comfortable with AR software.

Meet weekly metrics by working the required number of accounts per day, which includes working denials, sending appeals, communication with our members and patients.