Center for Justice Innovation ยท 2 days ago
Product Manager
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CommunitiesNon Profit
Insider Connection @Center for Justice Innovation
Responsibilities
Collaborate with internal stakeholders to analyze needs, pain points, and processes
Identify and recommend process improvements using critical thinking skills
Translate captured information into functional requirements and specifications
Manage stakeholder expectations and cultivate professional relationships
Work with software development personnel and vendors to deliver solutions
Track and oversee case management system and enterprise application changes
Communicate resource needs, costs, timelines, and progress to stakeholders
Maintain platform contract, licensing, and configuration information
Interface with Fiscal and Legal departments on software matters
Prepare communications and provide knowledge transfer to support teams
Collaborate on development of training programs and materials
Stay informed about vendor platform updates and related technologies
Qualification
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Required
A Bachelor's degree or greater in computer science/information technology, engineering or a related field is preferred and a minimum of 4 years of experience in product management and collaborating with stakeholders and development teams is required
Proven experience assisting with the management of software development lifecycle process
Demonstrable project and product management skills and a proven track record of successfully delivering complex software development and enterprise application projects on time and within budget
Strong understanding of software development methodologies
Technical proficiency and familiarity with software platforms and integrations
Excellent analytical, critical thinking and problem-solving skills
Strong process analysis/improvement skills and a deep understanding of UI/UX concepts and related items
Excellent communication and collaboration skills, including the ability to clearly communicate detailed and complex concepts and specifics
Excellent interpersonal, organizational and documentation skills are a must
Ability to manage multiple tasks and prioritize effectively
Preferred
Experience working with case management systems preferred
Experience working with Salesforce, NetSuite, Coupa, Agiloft and Jira preferred
Experience with contract management and invoice processing
Experience working in the nonprofit sector is a plus
Job-related technical/professional certifications are a plus
Benefits
Comprehensive healthcare with a national network
Free basic dental coverage
Vision insurance
Short-term and long-term disability
Life insurance
Flexible spending accounts including commuter FSA
Mental health care services like Talkspace and Ginger
403(b) retirement plan with a two-to-one employer contribution up to 5%