Lennar · 2 days ago
Quality Assurance Manager
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Responsibilities
Conduct thorough Quality Assurance inspections of entire home, focusing on materials, and workmanship.
Verify that construction adheres to approved plans, specifications, local building codes and scopes of work.
Identify and document defects, deviations, and non-compliance issues.
Complete Quality Assurance Acceptance as scheduled by Construction Management Team.
Conduct New Home Celebration and Acceptance as scheduled.
Collaborate with construction teams to resolve quality issues promptly.
Stay informed on quality from foundation to final finishes for scope changes, alignment of specifications and expectations of the customer.
Evaluate the work of trade partners and suppliers to ensure compliance with quality standards.
Maintain detailed records of inspection findings, including photographs and written reports as directed by the division leadership.
Prepare inspection reports for communication to contractors, and stakeholders as requested by VP Customer Experience.
Communicate effectively with community teams to convey inspection results, recommendations, and areas requiring improvement. Walk with CM to ensure clear communication of customer expectations.
Communicate with customers and other Lennar associates as needed to include giving updates, scheduling walks/orientations, obtaining sign offs and attend other meetings as necessary.
Participate in meetings to discuss quality-related matters and provide input on project progress.
Maintain a current working knowledge of all applicable building codes.
Stay informed on Manufacturers specifications and best practice for installation for products selected in the home.
Provide guidance and needed training recommendations to VP of CE to improve quality standards and best practices.
Collaborate with project teams to develop solutions to quality-related challenges and ensure project progress is not compromised.
Qualification
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Required
Three (3) years minimum of experience in new home construction and/or customer care preferred
High school diploma or GED required; Associate's or Bachelor's degree in a relevant field is a plus
Valid Motor Vehicle License required
Relevant certification in construction codes is preferred as well as strong plan reading ability
Previous experience in construction quality inspection or a related role is advantageous
Strong knowledge of construction materials, methods, and building codes
Attention to detail and excellent observational skills
Effective communication and interpersonal skills
Proficient in using inspection tools and equipment
Ability to work independently and in a team environment
Physical fitness and willingness to work in outdoor and construction site environments
Preferred
Familiarity with construction management software (BuildPro & Sales Force) is a plus
Benefits
Health Insurance - Medical, Dental & Vision
Vacation – up to 3 weeks of vacation per year upon hire
Holidays, Sick Leave, & Personal Days
401(k) Savings Plan with company match
Paid Maternity & Bonding Leave
New Hire Referral Bonus Program
Home Purchase Discount for Associates
Associate Assistance Plan
Everyone’s Included Day
Student Debt Repayment Program
Company
Lennar
One of the Nation's leading homebuilders providing homes for first-time, move-up, luxury, urban and active adult buyers.
H1B Sponsorship
Lennar has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (4)
2022 (9)
2021 (3)
2020 (7)
Funding
Current Stage
Public CompanyTotal Funding
$47.2MKey Investors
Berkshire Hathaway
2023-08-14Post Ipo Equity· $17.2M
2014-01-02Post Ipo Debt· $30M
1972-01-01IPO· nyse:LEN
Recent News
2024-06-04
2024-06-04
Company data provided by crunchbase