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Company

Original Job Post

Lockton · 2 days ago

Senior Account Manager

Seattle, WA

Full-time

Onsite

Senior Level

3+ years exp

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Responsibilities

Oversees the servicing of a designated book of business as relating to marketing, claims, and administration

Researches an issues’ root cause, implements, and resolves policy-related issues

Recommends potential enhancements or improvements to processes, products, and/or policies

Uses discretion and independent judgment when analyzing industry trends and providing related Client guidance.

Develops financial models and reports for Client and more senior staff, provides interpretation and implication of analysis, as well as recommendations

Provides expertise in strategic planning and consultative advice to clients, including the production, analysis, and recommendations for changes to coverage plans

Engages in Client strategy meetings to manage insured expectations for upcoming term

Develops and presents coverage plan and renewal terms to Client

Assesses and interprets exposure information from the Client

Analyzes quotes from carriers to determine appropriate recommendations

Interprets and evaluates policy terms to ensure adequate coverage for Client’s identified exposures

Participates in negotiations with carriers for new and renewal quotes

Collaborates with senior staff in selecting new markets for submission and requesting quotes

Reviews new business opportunity information and provides related recommendations to Unit Manager/Account Executive

Establishes and maintains relationships and interfaces with Clients, carriers, and other vendors

Researches and understands industry trends and government regulations

Mentors and trains junior-level staff

Perform other work-related duties as assigned

Qualification

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Client servicesBrokerage/commercial insurance industry knowledgeMicrosoft Office SuiteGovernmental regulations knowledgeInsurance educationCompliance with policies work outside regular hoursLegal work authorizationProblem-solvingHard-workingAttention to detailOrganizational skillsTime managementInterpersonal skills

Required

Bachelor’s Degree in Business Administration or related field and/or years of experience equivalent

Typically, three or more years of Client services experience is required

Demonstrates strong working knowledge and experience within brokerage/commercial insurance industry

Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint)

Strong attention to detail required

Understands industry trends and governmental regulations

Ability to attend industry training sessions

Readiness to expand knowledge and effectiveness in the insurance industry by successful completion of extended insurance education beyond continuing education requirements as needed

Organizational and time management skills to prioritize heavy workloads to meet time-sensitive deadlines

Ability to comply with all company policies and procedures, proactively protecting the confidentiality of client and company information

Must have strong verbal, written, and interpersonal skills to interact with clients, project team members, and associates at all levels of responsibility, representing Lockton in the highest professional manor

Ability to work outside of regular business hours

Ability to travel by automobile and aircraft and be away from home more than one day and night

Legally able to work in the United States