200+ applicants

Company

Original Job Post

Upwork · 2 days ago

Operations Coordinator

United States

Contract

Remote

Senior Level

5+ years exp

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H1B Sponsorship

Hiring Manager

Karlo Miguel A

Insider Connection @Upwork

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Assist with outreach to customers for interviews and reference calls, securing their approval on featured assets.

Conduct customer research to compile advocate profiles based on nominations and requests.

Maintain customer details, advocate records, and asset usage records with regular updates and audits.

Track and update workflows in the project management tool to provide accurate communication and updates on status and progress.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Project ManagementCRM Systems (Salesforce)Project Management Tools (Asana)Bias Toward ActionProblem-SolvingTeam PlayerCustomer ServiceCommunicationAttention to Detail

Required

5+ years of experience in project management.

Poise, discretion, and a demonstrated ability to interact with individuals at all levels of an organization, including VP and C-level executives

Excellent verbal and written communication skills

Customer steward mindset and mentality as well as customer-facing experience (particularly with senior level audiences)

Team player who can work effectively and efficiently with multiple stakeholders and contributors at various levels

Strong project and program management skills; experience in prioritizing, organizing, and tracking multiple projects of varying complexity and completion dates

Strong attention to detail

Knowledge of and experience using CRM systems (particularly, Salesforce) and project management tools (particularly, Asana)

Bias toward action

Company

Upwork

Glassdoor

3.8

Upwork is an online work marketplace that connects a wide range of businesses with independent talents with AI services and designs.

Founded in 1999

San Francisco, California, USA

501-1,000 employees

https://www.upwork.com/

H1B Sponsorship

Upwork has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Trends of Total Sponsorships

2023 (18)

2022 (31)

2021 (34)

2020 (22)