Aescape · 2 days ago

Account Manager

Los Angeles, CA

Full-time

Hybrid

Mid Level

3+ years exp

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Artificial Intelligence (AI)Fitness

Insider Connection @Aescape

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Develop strong relationships with current partners within the assigned book of business, acting as a trusted business partner.

Serve as the product expert by educating partners on new and existing products.

Be the lead point of contact for operational questions/concerns and their resolution.

Collaborate with the product Launch Team to ensure a seamless launch of partners' businesses.

Monitor and analyze partners' key performance indicators.

Partner with the Sales Team to identify and grow opportunities within LA and the greater West Coast.

Qualification

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Account ManagementSalesOperationsClient ManagementProcess DevelopmentDocumentationData AnalysisCRMExcelProblem-SolvingCommunicationDetail-OrientedAnalyticalInfluencing

Required

3 to 5 years of experience in client-facing enterprise roles (account management, sales, operations, etc.)

Proven experience as an Account Manager, Key Account Manager, or other relevant client management experience

Strong verbal and written communication skills, and an eye for detail and process development + documentation

Ability to communicate and influence key stakeholders at multiple levels in organizations within wellness, corporate, hospitality, and athletic verticals

Analytically minded, data-driven, you’re able to draw insights from performance metrics

Experience in analyzing business performance—leveraging CRMs (e.g., Hubspot, Salesforce), tools like Excel/similar