EverCommerce · 2 days ago
Senior Director of Product Management
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Digital MediaFinancial Services
Insider Connection @EverCommerce
Responsibilities
Direct the overall efficacy and financial sustainability of digital products in the Customer Experience Solutions division
Provide technical vision to create a product roadmap
Drive product integrations and go-to-market strategies for CRM and FSM partnerships
Assist in reviewing and implementing API integrations to support business
Guide product development using AI and Machine Learning concepts
Collaborate with business leaders to set up key performance indicators
Select strategic customer feature requests and product enhancements
Establish competitive intelligence to aid in product development
Lead the development of features and products with cloud infrastructure knowledge
Ensure product and data security and performance meet industry standards
Qualification
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Required
Master’s Degree in Computer Science or closely related IT field
5 years of experience as a Product Manager
5 years of experience to include 2 years’ experience as a Software Application Developer in a Customer Experience Business-to-Business SaaS (Software a Service) organization
5 years of experience to include 2 years of experience in as a people manager managing direct reports
Demonstrable ability in leading projects affecting product, engineering, sales, marketing, and support
Demonstrable ability to direct major cross-functional initiatives with effective prioritization and influence
Experience having hands-on development with programming languages C#, Python, SQL
In-depth knowledge of AWS cloud infrastructure tools and technologies
Technical experience with Security and Performance of software products
Understanding of concepts in AI and Machine Learning space
Knowledge of cloud infrastructure, architecture, web and mobile software development
Technical knowledge of agile software development and best practices for SaaS products execution
Understanding of Natural Language Processing and the corresponding Machine Learning concepts and potential applications to product portfolio
Demonstrable knowledge of and prior experience working with strategic partners to build and adapt API integrations
Working knowledge of SAAS applications operating in a public cloud infrastructure including Google, AWS, Azure
Experience in digital products, also called product led growth
Experience providing technical vision to create a product road map
Domain expertise in the home services and healthcare industry
Previous experience working at a medium to large company engaging division-to-division personnel and central teams
Company
EverCommerce
EverCommerce is a portfolio company born from the leadership team of renowned private equity firms and Fortune 500 enterprises.
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
Silver Lake
2021-07-01IPO· nasdaq:EVCM
2019-07-23Private Equity· Undisclosed
Recent News
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