29 applicants
Partners Bank · 2 days ago
Business Operations Analyst
Sanford, ME
Full-time
Onsite
Senior Level
6+ years exp
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Responsibilities
Conduct assessments of business operations to identify and recommend process improvements or automation opportunities that increase efficiency and/or drive business results.
Define scope and objectives based on user requirements and a thorough understanding of business processes.
Utilize project management methodology to execute projects ensuring each meets success measures and is completed on time and within budget.
With the transition from current state to future state, analyst articulates business impacts to processes utilizing change management rigor.
Assist in the development of procedures, training plans and training to support implementation to end users.
Ensure mapping documentation is maintained and updated as new requirements are introduced.
Perform ROI and other financial analyses to measure change impacts.
As an application owner, perform ongoing maintenance of user access for select applications and serve as a point of contact for day-to-day user support. Serves as a liaison with Jack Henry to resolve associated issues.
Create and maintain reports and dashboards as requested.
Function as part of the Operations team leading or supporting assigned projects and initiatives as directed by the Director of Operations.
Demonstrate understanding and compliance with Bank policies and procedures as well as regulatory guidelines as applicable to the position.
Perform additional duties as requested or assigned.
Qualification
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Required
Minimum 6-8 years of experience in a financial services operations environment.
Bachelor’s degree in business, finance, or another related field. In lieu of a degree, 8+ years of experience in project management, finance, operations, or related field.
Broad knowledge of retail banking across delivery channels.
Ability to drive stakeholder discussions to comprehend business requirements and translate into functional specifications that shape required business outcomes.
Excellent oral and written communication skills, including the ability to communicate with all levels of the organization and with vendors.
Ability to apply a high degree of independent business judgment and discretion.
Ability to influence without authority, demonstrating strong interpersonal skills and emotional intelligence.
Strong organizational, analytical, problem-solving, and conceptual thinking skills.
Must be well organized, detail-oriented and have excellent time management skills.
Able to work in a fast-paced environment with experience in balancing conflicting priorities.
Proficient in Microsoft Office suite, including Visio.
Exhibits a demonstrated understanding of core parameters, field mapping, data flow, and data manipulation within the core and ancillary applications.
Company
Partners Bank
Partners Bank is a banking company that offers personal and business banking services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Blaine Boudreau
President/CEO
Jennifer Stauffis
SVP/CFO
Company data provided by crunchbase
