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University of Washington · 6 days ago
LEAD, APPLICATIONS ANALYST – PROVIDER DATA SYSTEM
Seattle, WA
Full-time
Onsite
Senior Level
$9,105/mo - $11,129/mo
6+ years exp
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Responsibilities
You are the Provider Data System Team Liaison: Liaison with other ITS Team leads to facilitate inter team collaboration/consultation on multi team projects and break fix items.
You mentor team members on work assignments, customer service, troubleshooting, problem analysis, and work completion.
You are responsible for ensuring service requests are completed in a timely manner and to the satisfaction of the customers. This responsibility requires coordination with all resources needed to accomplish the request either directly or through delegation.
You create and maintain a strong, positive, service-oriented relationship with internal and external customers, including meeting Service Level Agreements.
You prioritize tasks with guidance from designated lead, supervisor, or project manager.
You track detail status of each task and work with project managers, leadership, and Application Manager to resolve issues around initial resource estimates.
You identify improvement opportunities through analysis.
You evaluate and implement management requests for information to generate reporting requirements.
You perform analysis and troubleshooting for complex application issues to meet established Service Level Agreements, working with user groups to provide diagnostic assistance and resolution to questions and problem direction.
You influence and drive quality standards at the end-to-end solution level.
Qualification
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Required
Bachelor’s degree in Computer Science, Health Information Systems, Math, Information Technology, Business Administration, or related field or equivalent combination of education/experience.
6+ years recent healthcare or IT experience which must include the below.
Experience working with provider/caregiver data, used for provisioning access to Electronic Medical Record.
2+ years’ experience working with 3rd party provider directory applications, Kyruus preferred.
Demonstrated experience creating strategic and effective product or service plans for customers, with experience developing ongoing customer relationships and anticipating customer needs.
3+ years’ experience with application/system configuration and implementation of clinical information systems (and/or healthcare applications).
Demonstrated ability to translate complex business requirements into design specifications, articulate alternatives, follow technical change control processes, and maintain workflow and technical implementation documentation.
Experience coaching and mentoring others to increase professional effectiveness, which may include scheduling work, reviewing completed assignments, prioritizing teamwork, and overseeing projects.Strong knowledge of all phases of software development or lifecycle for vendor supplied software.
Experience taking technical requirements, and translating them into test plans and test cases, including identifying critical test cases and troubleshooting workflow issues.
Experience serving as subject matter expert for large scale enterprise customers, both internal and external.
Experience walking clients through the use of systems, preferably in a healthcare environment.
Preferred
Epic Security certification with SER badge.
Understanding of Epic security infrastructure and possess knowledge of provisioning provider access.
Knowledge of SQL.
Experience leading an IT application team.
Benefits
Generous benefits
Work/life programs
Company
University of Washington
University of Washington is an educational institution that provides undergraduate, graduate, and research programs.
10,001+ employees
H1B Sponsorship
University of Washington has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (129)
2022 (161)
2021 (181)
2020 (165)
Funding
Current Stage
Late StageTotal Funding
$123.9MKey Investors
National Science FoundationAlign TechnologyU.S. Environmental Protection Agency
2023-06-26Grant· $18M
2023-06-05Grant· Undisclosed
2023-04-13Grant· $10M
Leadership Team
Andrew S Allen
Adjunct Professor
Anne Goodchild
Professor
Recent News
Maddie's Fund
2023-11-23
2023-10-27
Company data provided by crunchbase
