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myGwork - LGBTQ+ Business Community · 2 days ago
Quality Assurance Analyst II
Greenville, SC
Full-time
Onsite
Mid Level
$28.25/hr - $45/hr
3+ years exp
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Responsibilities
Ensures adherence to set quality standards.
Leads and executes projects to attain company and/or department objectives which may require directing the work of others.
Identifies opportunities for process improvements to advance service quality and/or streamline functions.
Recommends and implements department training needs.
Maintains and develops expanding knowledge of company and/or department systems; assists with system implementation/conversion as needed.
Coordinates quality control and/or compliance activities.
Creates manuals, reports and documents and make updates as needed.
Participates in special projects and performs additional duties as assigned.
Recommends, facilitates and/or coordinates Employee training.
Monitors Employee and/or division performance to ensure compliance with department and/or company standards.
Contributes to a positive, ethical and respectful working environment and communicate openly with others.
Models company culture internally and externally.
Participates in meetings and coaching sessions.
Keeps staff informed of any procedural changes or enhancements.
Provides support to department leadership in performing trend analysis, information gathering, performance feedback and related activities.
Qualification
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Required
Bachelors degree or progressive
3-5 years related experience required
Excellent written and verbal communication skills
Proven time management and organizational skills
Strong computer skills
Must be able to work flexible hours, including possible evenings and weekends
Proven problem solving skills
Excellent interpersonal skills
Proven ability to work as an active participant in a team as well as independently
Experience in an unpredictable and fast-paced environment
Proven ability to be detail-oriented
Preferred
Fiserv experience strongly preferred
Proficiency with JIRA and/or JTMF would be an asset
Experience with Back Office Credit Card Processing
TSYS experience strongly preferred
Benefits
Health and well-being benefits
Savings and retirement programs
Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
Banking benefits and discounts
Career development
Reward and recognition
Company
myGwork - LGBTQ+ Business Community
myGwork is the largest global platform for the LGBTQ+ business community.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$4.77MKey Investors
24 HaymarketInnovate UK
2023-08-17Series Unknown· $1.66M
2023-08-17Grant· Undisclosed
2021-12-07Series A· $2.12M
Leadership Team
Adrien Gaubert
Co-Founder & CMO
Recent News
2024-04-10
Company data provided by crunchbase
