Danta Technologies · 2 days ago
5G Device Test Engineer
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ConsultingIT Infrastructure
H1B Sponsorship
Insider Connection @Danta Technologies
Responsibilities
Provide tier 1 support and customer support for internal applications.
Gather customer feedback and requirements to evaluate priority and urgency.
Create marketing content for telecom features and services.
Collaborate with internal and external teams to improve final deliverables.
Partner with business and technical groups to anticipate testing effects and resolve critical issues.
Provide industry knowledge on test strategy development and technical support.
Qualification
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Required
6-8 years related experience as customer support in telecom industry
Experience in communicating with customers on gathering information, feedback and working internally to resolve those in a timely manner
Very good understanding of telecom KPIs, measurement and new technology
Experience with data conversion and migration
Expert in creating simplified marketing materials, customer facing and defect tracking & resolution
Experience with JIRA and other leading Test tools
Proven experience in digital marketing, business communication, content creation in telecom
Excellent communication skills, writing ability, and digital savviness
Experience working with US based clients
Exceptional written and visual communication skills
A good team player with strong organizational and multitasking abilities
Creative thinking and problem-solving skills
Bachelor’s degree in computer science, telecommunications, information technology, or similar field preferred
6-8 years’ experience as a telecommunications specialist
Preferred
Telecom log collection tools like QXDM, X-Cal or similar experience is a plus
Customer interaction and creating technical documents for customer needs a plus
Good to have experience or working knowledge of tools like QXDM, Actix or X -Cal
Benefits
Dental Insurance
Medical Insurance
Vision Insurance
Paid Holidays
Paid Sick Leave
Company
Danta Technologies
Danta Technologies is a consulting and IT services firm that offers solutions for all levels of IT.
H1B Sponsorship
Danta Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (6)
2022 (12)
2021 (16)
2020 (21)
Funding
Current Stage
Growth StageCompany data provided by crunchbase