Sysco Canada Inc. · 2 days ago

Account Manager

Kent, WA

Full-time

Onsite

Senior Level

$86K/yr - $129K/yr

3+ years exp

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Food and Beverage

Insider Connection @Sysco Canada Inc.

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Manage assigned customers/concepts and handle last mile activities to ensure customer receives product timely and accurately; collaboration with CSM that handles same concepts/customers, partners with transportation, merchandising, and contract sales teams to drive outcomes and influence customer interactions. Liaise with back office and communicate to customer regarding items such as prod credit, special orders, etc.

Liaise with local contract sales organization to implement direction, best practices via GSC; act as role model for best practice

Utilize CRM tool for account management which includes managing tasks, communicating across selling team, ensure customer data is accurate

Build and maintain customer relationships as appropriate; in person visits based on customer needs and contracts

Able to have challenging conversations with internal and external stakeholders

Responsible for appropriate escalation as needed

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Outside salesAccount managementB2B salesValid driver's licenseDriving recordSysco productsOrdering proceduresCredit termsCross-functional collaborationInitiative managementMicrosoft Office proficiencyProblem-solvingHard-workingCustomer serviceOrganizationalProject managementAdaptabilityContinuous learningFoodservice Industry KnowledgeRestaurant ExperienceGPO Background

Required

High school diploma

3+ years prior outside foodservice account management or B2B sales experience

Valid driver's license with a driving record that meets Company insurability standards

Knowledge of Sysco Products, ordering procedures and credit terms

Proficient with customer service management and able to partner cross-functionally

Ability to manage end to end initiatives through challenging deadlines

Excellent organizational and project management skills, including the ability to provide top-notch customer service to multiple customers simultaneously

Able to thrive in a fast-paced and changing work environment

Expert in Microsoft Office

Continuously learn existing and new Sysco technologies