Installation Made Easy, Inc. · 2 days ago
Compliance Specialist
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Enterprise SoftwareHome Improvement
Insider Connection @Installation Made Easy, Inc.
Responsibilities
Collect and input information from contractor applications into IME systems
Review and approve/deny applications based on company policies, including legal and financial documentation
Confirm contractor licenses using proprietary database
Use judgment to escalate licensing issues as necessary to VP-Licensing
If application is denied, determine if other options are available that meet company policies
Set up and maintain contractor profiles in IME systems and track contractor progress throughout vetting and onboarding process
Update product assignments and territory coverage in IME system
Accurately respond to questions on Compliance policies or procedures from other departments including Operations, Call Center and Executive Management
Periodically review Contractors’ bond/letter of credit values in conjunction with store/club assignments and ensure conformity with policy
Proactively notify Contractors of expiring insurance, bonds, or licenses and follow through to resolution
Perform other duties as required.
Qualification
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Required
3+ years experience with customer service or vendor support
High School diploma or equivalent
Professional demeanor
Sound judgment and strong problem-solving ability
Excellent communication skills, both written and oral
Ability to interact effectively with all levels of an organization
Efficient and detail-oriented
Exceptional organization skills
Ability to adapt to changing or multiple priorities
Benefits
100% remote work environment
Employer provided equipment
Medical, dental, and vision insurance
Health savings plan includes employer contribution to health savings account
Medical and dental flexible spending accounts
Company paid basic life, short-term disability, and long-term disability insurance
401K plan with employer match
Company matches 100% of the first 4% of salary deferrals
All contributions, including employer contributions, are 100% vested immediately
Employee discount program for Electronics, Groceries, Travel, Entertainment, and more
Employee assistance program
Pay on demand
Critical illness, hospital indemnity, group accident, and legal insurance
Paid time off
And more!