28 applicants
Encore Technologies · 2 days ago
Workspace Engineer Packaging
Cincinnati, OH
Full-time
Onsite
Mid Level
3+ years exp
Wonder how qualified you are to the job?
Maximize your interview chancesInformation ServicesInformation Technology
Hiring Manager
Jake Hinkle
Insider Connection @Encore Technologies
Responsibilities
Packaging and deploying of commercial and internal software to workstations across the enterprise
Create Windows installer packages with transforms for customized installs, including removal packages
Analyze, diagnose and resolve install issues with field and other groups using the installations
Troubleshoot Windows and other system tools like SCCM to identify issues and resolve
Manage monthly patching of entire workstation fleet for Windows OS and 3rd party apps
Implement, administer, maintain systems and associated systems used in Policy and Patching administration
Analyze, diagnose and resolve complex desktop end user problems and suggest corrective solutions
Maintain and develop new reporting for software installs
Keep ahead of emerging trends, understand business area opportunities and challenges, process or system impacts to all related business or systems areas when implementing recommended solutions to achieve business objectives
Collaborate effectively to build relationships with other departments across the organization
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
Administration experience of Windows PC OS and Mac OS
Comfortable performing in a process-oriented and change-controlled working atmosphere
Team player with the ability to communicate and present to non-technical audience
Solution-oriented, constructive approach to problem-solving
Proven organizational and multi-tasking skills
Demonstrable experience working across multiple technical disciplines
Associate degree in a technical discipline or 3 years of related experience
Intermediate to expert skill level with PowerShell
Intermediate to expert skill level with SQL
Intermediate to expert skill with SCCM
Intermediate to expert skill with Intune
Intermediate knowledge of Windows 10 and Windows 11
Intermediate knowledge of the Windows registry, file and folder security, local/domain user security, and operating system troubleshooting
Intermediate knowledge of Group Policy and how GPOs apply
Strong knowledge of tools from Microsoft, Adobe and other vendors related to packaging
Understanding of Active Directory, DHCP, DNS, etc.
Proficient in operating remote management tools
Proficient in ITSM ticketing management
Preferred
3 years’ experience supporting Windows PC’s and Mac’s in a production environment
Familiarity with BMC Helix is a plus
Familiarity with a Linux OS systems is a plus
Familiarity with Mac OS systems is a plus
Knowledge of MacOS and how to integrate into a dominantly windows environment
Working knowledge of at least one scripting language, ie. PowerShell, Bash, Python, etc.
Company
Encore Technologies
Encore Technologies is a data center and comprehensive IT support provider.
51-200 employees
H1B Sponsorship
Encore Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (6)
2022 (4)
2021 (7)
2020 (1)
Funding
Current Stage
Growth StageLeadership Team
Grant Leugers
Chief Financial Officer
Kaitlin Ertel
Partner Marketing Associate
Recent News
Cincinnati Business Courier
2024-02-18
Company data provided by crunchbase
