Expedite Technology Solutions LLC · 2 days ago
Account Manager
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Responsibilities
Build and maintain strong, long-term relationships with clients.
Understand clients' staffing needs, objectives, and company culture.
Act as the main point of contact for clients, addressing any concerns or inquiries.
Provide guidance on market trends and salary benchmarks to clients.
Participate in corporate events, charitable functions and coordinate client social activities.
Expand existing client accounts by identifying additional staffing opportunities.
Cross-sell and upsell staffing services to meet the client's evolving needs.
Work closely with recruiting/delivery team to determine priority of job requirements.
Provide candidates that meet or exceed client job requirements.
Answer questions and provide information to candidates regarding job opportunities and our organization.
Coordinate and sponsor consultant lunches and events.
Negotiate staffing contracts and service agreements with clients.
Ensure new hires meet compliance and contractual terms, as well as meet client expectations.
Monitor the status and performance of placed candidates.
Address issues, conflicts, or concerns promptly to maintain client satisfaction.
Develop and update job descriptions and enter them into the Applicant Tracking System as needed.
Enter sales activity into Salesforce CRM
Qualification
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Required
Bachelor's degree
1 - 5 years' experience in the staffing/recruitment industry as a Recruiter, Account Manager or Outside Salesperson
Strong communication and interpersonal skills
Ability to work independently and in a team
Excellent organizational and time management skills
Proficiency in using Recruitment and CRM software