167 applicants

Company

Original Job Post

Zillow · 2 days ago

Senior Practice Operations Analyst, Knowledge Management

United States

Full-time

Remote

Senior Level

$87K/yr - $139K/yr

5+ years exp

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Comp. & Benefits

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Responsibilities

Design a knowledge management collaboration strategy with partner teams and key stakeholders.

Implements common guardrails for knowledge management content governance and recommends new features and user experience enhancements.

Maintain a unified department strategy that marries traditional best practices and new technologies (including artificial intelligence) to create consistency, enable better ongoing data hygiene and curation, and make it easier to find and leverage knowledge resources.

Creating and maintaining a repository of outside counsel advice, legal precedents, research materials, and case law to support legal decision-making and strategy development.

Provide experienced guidance and support for inquiries related to knowledge, document, and contract management and related inquiries.

Collaborate with colleagues in the legal & compliance organization to develop and implement knowledge, document, and contract management workflows.

Organize and maintain knowledge repositories, ensuring information is up-to-date and easily accessible.

Identifies processes and practices to improve the day-to-day efficiency and effectiveness of the Legal & Compliance team.

Provide training and support to colleagues on legal & compliance knowledge management and contract operations tools and best practices.

Owns well defined initiatives of increased complexity.

Challenges traditional approaches and uses creativity to generate new ideas.

Support projects and initiatives across the full range of subject matters supported by the Practice Operations team.

Qualification

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Legal operations relevant softwareDocument managementContract managementTechnology/systems administrationAnalyticalProblem-solvingCommunicationPrioritizationOrganizationTime managementInitiativeTeamwork

Required

At Least 5 years of experience in a similar role or in a legal operations environment is preferred.

Strong analytical and problem-solving skills.

Communicates effectively with organization members, cross functional partners, and external parties around increasingly complex issues.

Plans and executes work assignments by setting and managing goals independently.

Demonstrates strong prioritization, organization and time management skills.

Takes initiative and can manage additional workload to complete unanticipated or ad hoc tasks as necessary.

Proficiency in using relevant software and tools for legal & compliance knowledge, document, and contract management.

Able to act as administrator of deployed technology/systems.

Ability to work independently and as part of a team in a fast-paced and dynamic environment.

Bachelor's degree in a relevant field such as Business Administration, Legal Studies, or a related discipline.

Benefits

Comprehensive medical, dental, vision, life, and disability coverages

Parental leave

Family benefits

Retirement contributions

Paid time off

Company

Zillow

Glassdoor

3.9

Zillow is an online real estate marketplace for finding and sharing information about homes, real estate, and mortgages. It is a sub-organization of Zillow Group.

Founded in 2005

Seattle, Washington, USA

5,001-10,000 employees

http://www.zillow.com

H1B Sponsorship

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2020 (238)