LandCare LLC ยท 3 days ago
Account Manager
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Facilities Services
Insider Connection @LandCare LLC
Responsibilities
Drive customer satisfaction and retention by understanding the individual needs of customers
Provide excellent service and communication in a constructive, courteous manner with a focus on problem solving
Promote high standards for customer service, safety, and LandCare's culture and core values in a positive team environment
Provide organizational management, leadership, and communication between client and production team in a timely fashion and work cooperatively to find delivery solutions
Maintain LandCare's Landscape Quality Audit process in conjunction with Production Manager to identify property maintenance needs and enhancement opportunities
Create client proposals, contracts, and recommendations and estimates that are designed to meet each client's objectives are accurately and appropriately priced
Identify new business opportunities by cultivating and maintaining business relationships with existing customers
Actively prospect for potential clients and pursue new business relationships
Participate in, organize, and lead networking events to foster relationships with potential and existing customers as both a leader in the industry and a representative of LandCare
Qualification
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Required
Client Service and Retention
Drive customer satisfaction and retention by understanding the individual needs of our customers
Provide excellent service and communication in a constructive, courteous manner with a focus on problem solving
Promote high standards for customer service, safety, and LandCare's culture and core values in a positive team environment
Provide organizational management, leadership and communication between client and production team in a timely fashion and work cooperatively to find delivery solutions
Maintain LandCare's Landscape Quality Audit process in conjunction with Production Manager to identify property maintenance needs and enhancement opportunities
Create client proposals, contracts, and recommendations and estimates that are designed to meet each client's objectives are accurately and appropriately priced
New Business Development
Identify new business opportunities by cultivating and maintaining business relationships with existing customers
Actively prospect for potential clients and pursue new business relationships
Participate in, organize, and lead networking events to foster relationships with potential and existing customers as both a leader in the industry and a representative of LandCare
Benefits
Team based profit sharing program
401K for all employees with 3.5% company match
Company-provided vehicle
Medical, dental, and vision coverage
Paid Time Off Policy + 9 corporate holidays
Formal training and development program
Company
LandCare LLC
Inspiring Others with Meaningful Environments: LandCare is committed to creating and maintaining meaningful environments for customers nationwide.