103 applicants

Company

Original Job Post

Genpact · 4 days ago

Business Process Analyst

Cincinnati, OH

Full-time

Onsite

Mid Level

3+ years exp

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Artificial Intelligence (AI)Business Process Automation (BPA)

H1B Sponsorship

Actively Hiring

Hiring Manager

Joel Dias

Insider Connection @Genpact

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Identifying new opportunities, responding to customer requests, interpreting customer requirements, and execution of contracted services.

Identify quick wins and propose recommendations for the prioritized opportunities.

Support the business on simplification & transformation projects.

Support the business in new process set-up & system implementations.

Support cross functional teams for any data anomaly driven by application.

In charge of establishing metric support and reporting utilizing digital tools, dashboards, and various communication resources

Manage reporting weekly & monthly status reports of KPIs.

Provide weekly summary of facts/observations/progress of project.

Should be able to drive customer interaction and work independently.

Successfully manage the relationship with the client and all stakeholders.

Support mapping and design of process flows across functions and key users as necessary to support objectives.

Understand and evaluate business processes, enabling the successful translation of business needs into data requirements.

Promote Lean mindset as it pertains to the team’s operational effectiveness and opportunities to continuously improve the master process across the business.

Drive business process change (simplification) by influencing cross functional departments.

Lead with a hands-on approach – drive accountability to continuously improve enterprise standards, and grow the team's capability set from both depth and breadth perspective.

Effectively communicate and manage escalations to senior leadership.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

AviationFinanceBusiness analyticsQuantitative skillsProject managementMetricsData analysisRoot cause analysisProblem-solvingCommunicationCustomer relationship buildingInterpersonalLeadershipBusiness AcumenAnalytical CapabilityData ModelingLeanSix SigmaProcess ImprovementMentoringInfluenceMultitasking

Required

Bachelor’s degree in engineering/business from an accredited university or college.

At least 3-4 years of experience in Aviation / Engineering / Finance / Business Analytics positions.

Strong quantitative and analytical skills.

Demonstrated use of project management skills and metrics to achieve program goals.

Demonstrated data analysis skills and root cause analysis.

Strong oral, written communication skills, excellent customer relationship building skills, strong interpersonal and leadership skills.

Preferred

Strong Business Acumen, Analytical capability, and data modeling

Demonstrated ability to lead, mentor and influence customer and peers.

Demonstrated capability to multitask in a fast-paced environment.

Experience with Lean and Six Sigma / Process Improvement activities.

Company

Genpact

Glassdoor

3.9

Genpact is an information technology firm that offers business management, artificial intelligence, automation, and cloud services.

Founded in 1997

New York, New York, USA

10,001+ employees

http://www.genpact.com/home

H1B Sponsorship

Genpact has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Trends of Total Sponsorships

2023 (178)

2022 (165)

2021 (430)

2020 (479)