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Turning Stone Enterprises · 3 days ago
Senior User Experience Designer
United States
Full-time
Remote
Senior Level
10+ years exp
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Hiring Manager
Helen Wellar
Insider Connection @Turning Stone Enterprises
Responsibilities
Work with key stakeholders to design high-quality digital experiences for Guests, Team Members, and Oneida Indian Nation Members across business lines, system platforms, and product surfaces
Lead UX, product design, and content strategy functions through internal and external agency engagements
Build a talented, diverse, inclusive team of designers and researchers
Motivate Stakeholders partners and the team to create experience solutions that are world class, simple, elegant, usable and constantly push boundaries to put Turning Stone Enterprises at the forefront of experience design
Act as the voice of user experience fearlessly articulating UX vision and strategy
Lead and contribute to the creation of concepts, personas, user journeys, storyboards, system maps, user flows, wireframes, visual design comps, and prototypes
Partner with Digital product and engineering teams (internal and external) to ensure designs are properly implemented
Work in in rapid, iterative cycles for continuous improvement of experiences
Understand and leverage qualitative and quantitative research be able to apply it to UX design decision making
Participate in and help drive an understanding of end-to-end Experience; leveraging input from Voice of the Guest/Team Member initiatives to drive true product improvement
Apply industry trends and exemplars with skill and relevancy to digital product development
Be an evangelist for inclusive design at all times
Qualification
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Required
Make positive impact in a fast-moving and ever-evolving organization that puts Guests, Team Members, and Oneida Nation Members at the center
Experience in leading multi-disciplinary UX design teams that work across many touchpoints (mobile, desktop, email, SMS, in room technology, kiosks, etc.)
A successful track record of establishing foundational processes, overseeing internal and/or external agency relationships
Built leading experience-focused teams, as well as growing and retaining talent
Have previously built a Design practice from scratch inclusive of methodology and practices for user research, information architecture, wireframing, prototyping, visual design, interaction design, usability testing, and accessibility.
Works closely with product management, front-end development and project management leaders as part of the product development process utilizing Scrum/Agile design (or similar), A/B testing, and KPI measurement for UX
Strong communication, collaboration, and problem-solving skills, with the ability to connect strategic vision to day-to-day practicality
You are adept at using software that facilitates design discovery and execution (e.g figma)
Bachelor’s Degree or relevant work experience
10+ years experience leading design for multiple touchpoint platforms and devices, such as mobile, desktop, email, SMS, in room technology and kiosks etc.
Hospitality and Gaming experience is a plus, experience leveraging technology to solve Guest-facing problems is a must
Benefits
Health Insurance
Company
Turning Stone Enterprises
Turning Stone Enterprises is the parent organization for all business operations of the Oneida Indian Nation.
5,001-10,000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase
