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Company

Original Job Post

Cayuse Holdings · 3 days ago

Senior ServiceNow Engineer

United States

Full-time

Remote

Senior Level

$79.59/hr - $89.59/hr

5+ years exp

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Responsibilities

Primarily responsible for CMDB Discovery and Service Mapping in USACE ServiceNow

Define, implement, and integrate Configuration Management policies and procedures to support the ServiceNow CMDB

Drive transformation & maturity of the ServiceNow CMDB to align with the Common Service Data Model (CSDM 4.0)

Collaborate with CI Class and/or System Owners to troubleshoot & resolve discovery issues

Maintain & troubleshoot midservers, integrations with SCCM and LDAP

Support design, development, and implementation of automated processes for gathering CMDB data

Key stakeholder supporting ServiceNow CMDB tasks including configuration management plan and standard

Create and/or modify CI Identifiers, discovery probes, and patterns

Support and maintain configuration management tools for configuration identification and control

Other duties as assigned

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

ServiceNowConfiguration ManagementChange ManagementDoD 8570IAT Level IISecurity+ CECySA+CCNA-SecurityCASP+ CEServiceNow Certified Systems AdministratorServiceNow Certified Implementation SpecialistBackground CheckPowerShell scriptingCisco Telephony/Router SolutionsUSACE/ACE-IT experienceOffice 365 supportDoD environment

Required

Bachelors and five (5) or more years of experience; four (4) years of experience is accepted in lieu of degree

Experienced at maintaining enterprise hardware and software Configuration Items (CI’s)

Ensuring data integrity, and tracking assets within a ServiceNow Configuration Management Database (CMDB)

Experience with Service Mapping and Discovery processes

Experience with the Change Management process to understand the changes and impacts within CMDB

Must have a current DoD 8570 IAT Level II or higher certification such as Security+ CE, CySA+, CCNA-Security, CASP+ CE, etc)

Ability to obtain a ServiceNow Certified Systems Administrator (CSA) certification within 6 months of hire (SAIC will pay for certification)

Have ServiceNow Certified Implementation Specialist (CIS) Discovery certification within 6 months of hire (SAIC will pay for certification)

Secret Clearance required

Must be a current US Citizen

Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment